Chipotle Mexican Grill

2.8
293 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Magnolia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6538 FM 1488, Magnolia, TX
77354, United States

Hours

Reviews

2.8
293 reviews
5 stars
100
4 stars
19
3 stars
16
2 stars
26
1 star
132

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged for what they paid.

Food Quality

Many reviews highlighted issues with food quality, including stale chips, undercooked rice, and unappetizing ingredients.

Service Issues

Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Ingredient Availability

Customers expressed frustration over the location frequently running out of key ingredients, even well before closing time.
  • GB
    Gloria Bojan
    Jan 2, 2026
    1.0
    Just went to grab my kids some dinner today at 8pm. The girl that was serving the food was super friendly, told us they ran out of white rice and had a wait but the wait wasn’t long, rice didn’t have cilantro. When we got to the register the girl there was super rude! She said we don’t have kids chips or fruit. I asked how come they don’t have chips for the kids when they have a bunch for adults, she threw her hands in the air saying that she doesn’t know. I had a reward for free chips so I got one bag and I asked to get an extra one since they didn’t have the kids ones, but I didn’t mean for free, I would’ve paid for it. She didn’t, so I went back, she asked someone if she can give me a bag because they don’t have the kids chips. The guy seemed very annoyed and went to the drive thru area, got 2 kids chips and gave it to her, she literally threw the chips in the bag. Even my little kids noticed that she was so rude and threw the food. Chips were super stale and the pico was tasting weird too. I’m very disappointed of the service, I can deal with some not some perfect food, like the chips being stale but not with bad and rude towards me from an employee when I gave her no reason to be upset.
  • TC
    Tonya Carter
    Jan 2, 2026
    1.0
    This is THE WORST Chipotle. I will be emailing corporate. They are always out of ingredients at 6:00 in the evening (dinner time!!). How do you NEVER have the advertised protein! No brown rice EVER! The employees are horrible and don’t care about customers.
  • SK
    Sally Kirkland
    Jan 1, 2026
    1.0
    This is the worst Chipotle location. Small portions even when you offer to pay extra. Always out of something (tonight it’s cheese, last week it was ice tea and they won’t make more). The service is terrible. Rude or just uninterested on doing their job. I went once and the water wasn’t working in the building. I asked isn’t that against the health code and shouldn’t they close. They ignored my concern, so I left. Awful location.
  • SR
    Savannah R
    Dec 22, 2025
    5.0
    The staff was friendly. The food was well portioned and delicious and a special thanks and shout out to the white guy with blonde hair that worked at the drive through tonight sround 8pm on 12-22 he was especially kind and accommodating the best customer service I have ever received besides chick fil a lol 😆 I was the lady that had the infant in the car.
  • MP
    Maggie Patterson
    Dec 22, 2025
    1.0
    Everything about this location is terrible. Employees too busy talking to pay attention to your order. Ice machine not working, half the soda options are out or need to be changed. Food was terrible, steak is nothing but fat and chips are stale.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Magnolia serve?

Chipotle Magnolia offers fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Magnolia?

The restaurant is open daily from 10:45 AM to 10:00 PM.