Chipotle Magnolia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, often feeling shortchanged for what they paid.
Food Quality
Many reviews highlighted issues with food quality, including stale chips, undercooked rice, and unappetizing ingredients.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
Ingredient Availability
Customers expressed frustration over the location frequently running out of key ingredients, even well before closing time.
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Gloria Bojan
Jan 2, 2026
1.0
Just went to grab my kids some dinner today at 8pm. The girl that was serving the food was super friendly, told us they ran out of white rice and had a wait but the wait wasn’t long, rice didn’t have cilantro. When we got to the register the girl there was super rude! She said we don’t have kids chips or fruit. I asked how come they don’t have chips for the kids when they have a bunch for adults, she threw her hands in the air saying that she doesn’t know. I had a reward for free chips so I got one bag and I asked to get an extra one since they didn’t have the kids ones, but I didn’t mean for free, I would’ve paid for it. She didn’t, so I went back, she asked someone if she can give me a bag because they don’t have the kids chips. The guy seemed very annoyed and went to the drive thru area, got 2 kids chips and gave it to her, she literally threw the chips in the bag. Even my little kids noticed that she was so rude and threw the food. Chips were super stale and the pico was tasting weird too. I’m very disappointed of the service, I can deal with some not some perfect food, like the chips being stale but not with bad and rude towards me from an employee when I gave her no reason to be upset.
TC
Tonya Carter
Jan 2, 2026
1.0
This is THE WORST Chipotle. I will be emailing corporate. They are always out of ingredients at 6:00 in the evening (dinner time!!). How do you NEVER have the advertised protein! No brown rice EVER! The employees are horrible and don’t care about customers.
SK
Sally Kirkland
Jan 1, 2026
1.0
This is the worst Chipotle location. Small portions even when you offer to pay extra. Always out of something (tonight it’s cheese, last week it was ice tea and they won’t make more). The service is terrible. Rude or just uninterested on doing their job. I went once and the water wasn’t working in the building. I asked isn’t that against the health code and shouldn’t they close. They ignored my concern, so I left. Awful location.
SR
Savannah R
Dec 22, 2025
5.0
The staff was friendly. The food was well portioned and delicious and a special thanks and shout out to the white guy with blonde hair that worked at the drive through tonight sround 8pm on 12-22 he was especially kind and accommodating the best customer service I have ever received besides chick fil a lol 😆 I was the lady that had the infant in the car.
MP
Maggie Patterson
Dec 22, 2025
1.0
Everything about this location is terrible.
Employees too busy talking to pay attention to your order. Ice machine not working, half the soda options are out or need to be changed. Food was terrible, steak is nothing but fat and chips are stale.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Magnolia serve?
Chipotle Magnolia offers fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Magnolia?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Magnolia, TX?
It's located at 6538 FM 1488, Montgomery, Magnolia, TX 77354, USA.
Does Chipotle Magnolia offer online ordering?
Yes, you can order online via their website at https://order.chipotle.com or use their app to place orders quickly.
How does Chipotle Mexican Grill support sustainable food practices?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Magnolia for inquiries?
You can contact them via email at TX.3680.Magnolia@chipotle.com or by phone at +1 936-647-2787.
Can customers earn rewards at Chipotle Magnolia?
Yes, by signing up for Chipotle Rewards, customers can earn points towards free food and receive exclusive offers.
What nearby dining options are available around Chipotle Magnolia?
Nearby dining options include It's Just Wings, Chili's Grill & Bar, Starbucks, Chick-fil-A, Wingstop, Five Guys, Lone Star Taco, and Smoothie King, offering a variety of foods from wings and burgers to coffee and smoothies.
Are there fitness or wellness centers near Chipotle Magnolia?
Yes, nearby wellness locations include Gold's Gym for fitness, BodyBrite for spa and laser hair removal services, and The Joint Chiropractic for chiropractic care.
What nearby services can customers access when visiting Chipotle Magnolia?
Nearby services include Kroger Fuel Center for gas and convenience items, Chase Bank and Regions Bank for financial services, and Texas State Optical for eye care.