Subway

3.6
191 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mabank Subway® Restaurant at 107 W Mason brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
107 W Mason, Mabank, TX
75147, United States

Hours

Reviews

3.6
191 reviews
5 stars
82
4 stars
39
3 stars
16
2 stars
16
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient portions, and incorrect orders.

Stock Availability

Frequent complaints about being out of menu items, leading to customer dissatisfaction.

Cleanliness

Mixed feedback on cleanliness, with some noting dirty tables and overflowing trash, while others mentioned a clean environment.

Positive Experiences

A few reviews praised specific employees for excellent service and noted positive experiences despite the overall negative trends.
  • KG
    Katiuska Gámez
    Oct 14, 2025
    5.0
    Love that has a drive thru 😃
  • SS
    Susan
    Aug 31, 2025
    1.0
    Went thru the drive thru clerk said drive to the window, I'll be with you when I can. I saw 3 patrons inside in line. After 20 minutes he came to the drive thru window but never even looked at me. After waiting 15 more minutes, I went inside to order, he had just served a family. They were not there when I first got there. And he was making two sandwiches for a man that was not there when I got there either. I waited another 10 minutes. He finished with the order and went in the back, came back with a black cap to replace a sauce bottle. Never did he even look at me or acknowledge me. Then he came up to me to take my order. I handed him a coupon, he literally rolled his eyes, closed his eyes, and through his head back and said "what"? I said tuna, he said "bread?". Then he put one level scoop of tuna on the bread and went in for a second scoop, I could see there was more than enough tuna in the bin, but he just scraped some tuna from the side of the bin which amounted to less than a teaspoon. He said "you didn't say to cover the bread" then he took the spreader and moved some of the first scoop over. I eat at subway a lot and always get the tuna. I know he majorly scrimped on the tuna so after
  • TA
    T Anderson
    Aug 17, 2025
    2.0
    I guess that Subway drive to you have to wait for them to acknowledge the fact that you're there look into the window at him don't count
  • A_
    Aree _
    Aug 16, 2025
    1.0
    Very rude and unprofessional. Also this is my 2nd mobile order and they had no avocado.
  • BD
    BB Dean
    Aug 14, 2025
    1.0
    Horrible customer service don't bother trying to use the app. You'll have to wait in line. Same thing happened twice at the gun Barrel location. Don't think I'll be going to Subway around here again.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 107 W Mason, Mabank?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.

What types of meals does the Mabank Subway serve?

They serve breakfast, lunch, and dinner.