McDonald's

3.5
1518 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19001 East US Highway 175, Mabank, TX
75147, United States

Hours

Reviews

3.5
1,518 reviews
5 stars
553
4 stars
321
3 stars
256
2 stars
126
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from staff.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, including issues with fries and burgers.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms.
  • BJ
    Brenda Jenkins
    4 days ago
    5.0
    Love their hash browns and Caramel coffee
  • JM
    Justin Matejovsky
    Jan 3, 2026
    1.0
    This has got to be one of the worst McDonalds Ive ever visited. The staff are super friendly but wildly unfocused. I visit this location frequently as a doordasher in the evenings and the orders are always slow, the store is a mess and its just not an enjoyable location. Tonight I was in the area heading home and placed an order. Waited 18 minutes for it, a legitimate 18 minutes. Only to get home and they gave me the wrong hamburger (and missing a hamburger.) Ive held my tongue for months at the service here but tonight was the final straw. Id suggest ordering at jack in the box next door or taking the 5min to visit the gun barrel location on Main St. Shoot, by the time you drive there, order, receive your meal correctly, and drive back - you'd still be waiting for your order at this location and hoping its correct. Ridiculous.
  • JW
    Joe White
    Dec 31, 2025
    1.0
    They prioritize drive thru. You will be waiting at least 30 minutes, even when it isn't busy.
  • JB
    Jose A Barajas
    Dec 31, 2025
    1.0
    Muy mal experiencia 2 dias seguidos me entregaron mi desayuno mal y demasiado tienpo en espera
  • WS
    William Strange
    Dec 2, 2025
    1.0
    I waited for 20 mins in line finally called the store they said they are behind and being six cars deep they stated another 20 mins till I get my food. Ridiculous, either keep up with the demand or let another company in there that has better service. Didn't even get my food not going to wait 40 mins total for fast food

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's in Mabank, TX?

McDonald's in Mabank, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.