At Roost we serve up some of the best sandwiches, soups, seafood, classic down home dishes and salads that you can find in all of East Texas. We're open 7 days a week, for Breakfast, Lunch, and Dinner.
We believe when you order and sandwich, you should get a sandwich with plenty of meat.. not a salad! Our sandwiches are piled high, so you won't leave our place hungry! We also believe in serving fresh, health-conscious ingredients. Our salads are made with fresh greens and all of our soups and chicken salads are made in-house. You can feel happy with the choice you made to eat with us, and still, get plenty of delicious flavor in your food!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.