Whataburger

4.1
1082 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
421 N. Timberland Dr., Lufkin, TX
75901, United States

Hours

Reviews

4.1
1,052 reviews
5 stars
588
4 stars
223
3 stars
96
2 stars
50
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report rude behavior and slow service.

Food Quality

Food quality varies significantly; while many customers enjoy the taste and freshness, others report issues with incorrect orders and food that is cold or poorly prepared.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mention areas needing improvement.

Wait Times

Customers frequently express frustration with long wait times, particularly in the drive-thru, impacting their overall experience.

Customer Experience

Positive interactions with staff are highlighted, but there are also complaints about management and inconsistency in service.
  • JE
    Jake Eggert
    Nov 10, 2025
    5.0
    We’re from WI on a roadtrip and it was our first time at a Whataburger. Courtney suggested the Sweet & Spicy Burger which was incredible! Thanks for a great experience, we will be back!
  • AS
    Angela Royal -Simmons
    Nov 10, 2025
    5.0
    Always hot,Good customer service, Drive thru is quick and convenient
  • CD
    Chelsie Dorsett
    Nov 7, 2025
    5.0
    Kiera is the best worker at this place, when in doubt, she’s the girl to help you out! 😽
  • CR
    Chris Riddle
    Nov 6, 2025
    4.0
    They are starting to be follower's instead of leaders slowly creaping pricing up.
  • KS
    Kirstern Smith
    Oct 24, 2025
    5.0
    The new people are doing a great job

Frequently Asked Questions About Whataburger

What is the history behind Whataburger in Lufkin, TX?

Whataburger in Lufkin, TX, has been proudly serving bigger, better burgers since 1950, following the original concept started by Harmon Dobson in Corpus Christi, Texas.

What are the regular operating hours for Whataburger at 421 N. Timberland Dr.?

Whataburger is open 24 hours every day, Monday through Sunday.