Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lufkin, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lufkin, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
909 reviews
5 stars
334
4 stars
193
3 stars
127
2 stars
81
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unhelpful service from staff, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management and staffing problems, including lack of training for new employees and inadequate staffing during busy hours.
Inconsistent Experience
While some customers praised friendly service and good food on certain visits, many others reported consistently poor experiences, indicating a lack of reliability.
- MSMarie SnodgrassNov 16, 20255.0What a great experience! Everyone was so kind and attentive. Jessika was the sweetest and so helpful. We will definitely be back to visit.
- HNHolly NewtonNov 8, 20253.0Very slow service. Ordered a drink with our meal, they had reset the soda machine in the drive thru and it took over five minutes for them to figure out how to get one. We couldn't figure out if they only had one machine in the whole store or what. It took a lady from another part of the resteraunt to help the boys in the drive thru figure it out. They are very polite, just sooooooooooo slow.
- DMDoris MarshallNov 3, 20255.0Fast and clean service
- CBChelsey BrumfieldSep 10, 20255.0Long line in Drive thru, 1 car moved up in line about every 5-6 minutes. Drive thru worker seems to be a new employee learning. Food was slightly warm after the wait.
- TTTasha TerrySep 4, 20254.0The food was good and fresh, but I ordered extra mayo on my burger. I didn't get extra mayo. I could be mistaken, but I thought that extra mayo means on both buns, but I'm not sure. Overall it was good.
Frequently Asked Questions About Wendy's
Is Lufkin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lufkin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lufkin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (936) 634-4334.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lufkin Wendy’s serve breakfast?
Yes, this Wendy’s location in Lufkin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Lufkin, TX?
The drive-thru at Wendy's in Lufkin is open every day from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides through their app or website.
How can I place an order online for Wendy's in Lufkin?
You can order online via the Wendy's app or their website at order.wendys.com by selecting the Lufkin location.
What payment options are accepted at Wendy's in Lufkin?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's has a drive-thru service available.
How can I contact Wendy's Lufkin location for questions or feedback?
You can call them directly at (936) 634-4334, or reach their Customer Care team via their Contact page or customer satisfaction survey online.
Are there delivery options available at this Wendy's?
Yes, delivery is available. Check for delivery service near you through the Wendy's app or at order.wendys.com by entering your delivery address.
What other restaurants are near Wendy's in Lufkin, TX?
Nearby restaurants include Starbucks, Taco Bell, Outback Steakhouse, and Little Caesars Pizza, providing a variety of dining options around this Wendy's location.
Is there a school near Wendy's in Lufkin for families visiting the area?
Yes, Trout Primary School is close by, which might be convenient for families visiting or in the neighborhood.
What other services or stores can I find near Wendy's in Lufkin?
Nearby you can find RadioShack for electronics, First Convenience Bank, Walmart for retail and health services, and beauty/spa services like Palm Beach Tan, Ultra Cuts, and Top Star Nails Spa.