Brand Certified
McDonald's
3.9(1197 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3301 S 1st St, Lufkin, TX
75901, United States
Certified by McDonald's • Feb 22, 2026
(936) 639-3633
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.9
1,197 reviews
5 stars
523
4 stars
283
3 stars
203
2 stars
65
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
There are complaints about food being cold, stale, or poorly prepared, while some customers praised the freshness and taste.
Cleanliness
The restaurant is noted for being clean by some customers, while others reported unsanitary conditions.
Speed of Service
Service speed varies, with some customers experiencing quick service while others faced long wait times.
- ARAustra RunnelsFeb 13, 20265.0Nice!
- SMStan MilovJan 21, 20265.0Great customer service Manager is super nice lady
- JLJennifer LuqueJan 12, 20263.0The majority of the time I go through the drive-thru and they leave something out. Whether it's my barbecue sauce or my kids toy or adding all the fixings on a hamburger I asked to be plain. There is no customer service, the people that work. The drive-thru are borderline rude. The food that we do get is subpar. In the future I will be driving the extra 15 minutes to the other location.
- IMI y malikJan 11, 20265.0Good staff.
- A李雅メイDec 22, 20251.0I was here Dec 22,2025 and ordered a combo meal. Instead of carrying the food to our table ( it’s for here) staff called out the number and I went and carried the meal to our table. Staff forgot it’s a combo meal they did not give me a drink cup. So I asked politely to give me a drink cup but the staff ‘ face showed such a disdain and disgust it’s like world owning her millions. I am so disappointed that this McDonald gives such a terrible service and staff attitude is so bad.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website