Arby's

4.2
571 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5614 Hwy 59 N, Lufkin, TX
75904, United States

Hours

Reviews

4.2
571 reviews
5 stars
330
4 stars
116
3 stars
58
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and attentive staff, others reported rude and unhelpful interactions.

Food Quality

Food quality is inconsistent; many customers enjoyed the meals, but there were complaints about items being overcooked or not fresh.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Operational Hours

Customers expressed frustration over limited hours and the lack of online ordering options.
  • MG
    M “rStealYourDo” g
    Dec 19, 2025
    5.0
    Joe is a Rockstar
  • KK
    kelly ketchum
    Dec 18, 2025
    5.0
    Great
  • DB
    Dylan Blackburn
    Oct 22, 2025
    4.0
    Not open 24 hours, the hours need to be updated. Also the Arby's App does not do online orders.
  • C7
    carol lebleu 7072
    Oct 11, 2025
    5.0
    Their new steak & Mac bowl is heavenly! Tender meat & creamy white cheese and macaroni topped with a few onion rings! 😋 Plenty food for 1 & reasonable at $9.99.
  • FM
    Forrest McCloud
    Aug 22, 2025
    5.0
    Very kind and attentive customer service! Great people!