Chipotle Mexican Grill

3.5
316 reviews
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About

Mexican Restaurant
Chipotle Lucas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2650 W Lucas Rd, Lucas, TX
75002, United States

Hours

Reviews

3.5
316 reviews
5 stars
152
4 stars
45
3 stars
23
2 stars
12
1 star
84

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that the portion sizes, especially for protein, are consistently smaller than expected, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising staff like Martha for their friendliness, while others reported rudeness and poor service.

Food Quality

While some reviews highlighted fresh and delicious food, others noted issues with food quality, including cold items and poorly prepared ingredients.

Cleanliness

Several customers mentioned cleanliness issues in the restaurant, affecting their overall dining experience.

Consistency

There are concerns about the inconsistency in food quality and service across visits, with some customers expressing disappointment compared to other Chipotle locations.
  • HM
    Humble Mantis
    Oct 31, 2025
    3.0
    An average Chipotle
  • BN
    Bryan Norwine
    Oct 8, 2025
    4.0
    Reasonably priced, fresh ingredients, great taste. I usually go inside so i can see it being prepared as I request it. I usually get the bowl or burrito, both are a good serving size of food!!
  • DM
    Deacon Myatt
    Sep 28, 2025
    5.0
    Brayden cooked me up one of his famous five star burritos- excellent customer service.
  • BT
    Boby Thomas
    Aug 14, 2025
    1.0
    The lady putting chicken.. look I get it, they ask you not to be heavy handed with the scoop of chicken. But this was insulting, you couldn’t give any less chicken if you tried, I think I counted 6 pieces of chicken from your scoop!! There was literally no protein. It’s always at this location too. They are in the trenches, a normal sized scoop of chicken would make them go under apparently.
  • CH
    Cannon Hale
    Aug 12, 2025
    1.0
    The meat portions are SO BAD.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Lucas offer?

Chipotle in Lucas offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Lucas?

Chipotle Lucas is open daily from 10:45 AM to 10:00 PM.