Taco Bell

Reviews

• TJ

  Taliyah Jones

  Apr 2, 2026
  1.0
  I asked an employee for the manager’s name—the one who looks like a boy—and they told me her name is Marie. Something seriously needs to be done about her because this situation is not funny anymore. I am very serious. Every time I go to this Taco Bell, she always has a woman up there with her, who I believe is her wife. This is not professional at all. She just stands there watching and even goes into the kitchen without proper work clothes on. Something needs to be done immediately. Bobby is always on her side, which makes the situation even more concerning. I also know someone who is around this lady, Maira, and there are issues that should not be ignored.
• JW

  Janna Williams

  Mar 8, 2026
  1.0
  I was told upon entering I had to order using the kiosk, so I did. 1 burrito. The next lady who came in walked up and her order was taken. By this time I'd been waiting about at least 10 minutes. I asked one of the workers to check my order and asked about being told I had to use the kiosk..."the drawer wasn't open" was the reply. Apparently my order didn't go through because she re-took it at "the drawer." 30 minutes later, my order is finally ready. No apologies. 0 customer service. Never again.
• KO

  Keaton T. Oaks

  Mar 4, 2026
  1.0
  I keep coming back because I’m fascinated by how the service manages to decline every single time. Also, ordering food is a bold move since the staff seems to treat the menu like a creative writing prompt.
• BS

  Brittany Simpkins

  Feb 6, 2026
  5.0
  We went through the drive thru on 2/6 evening and the service was great! Everyone was polite and friendly. Food was excellent. Fresh and crispy! Give this crew a raise!!
• KS

  Kirk Sears

  Jan 10, 2026
  2.0
  I just waited 21 minutes for an order I placed at the kiosk at 98th and slide Taco Bell in Lubbock. After I made sure the number of items was correct, I got home to realize I paid for seven soft taco supremes and only received soft tacos. Basically got ripped off but it’s too far away to go back and waste another 20-30 minutes. Wish yall could do better.

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