McDonald's

Reviews

• KC

  Kevin Carlile

  Apr 3, 2026
  1.0
  Look...this may be a bit petty. But I twice placed an order in the app, which it let me do, all the way to completion. Then sends me confirmation that my order is on it's way with doordash. Then I get a follow-up text message and email that says your order has been canceled. Twice. I know we are in the 21st century and all, but how hard is it to not allow me to order from a location and complete the whole process only to have the order manually canceled somehow. Pretty frustrating. Fix yourself, McDonald's.
• TV

  Teresa Valdez

  Mar 24, 2026
  1.0
  I was trying to redeem a code which did not work . I asked for help because I know McDonald's should have a digital ambassador to help out. Boy i was I wrong not only was I treated poorly but I was brushed off like nothing when trying to Reem another code since the first one did not work ... I thought McDonald's excepted everyone being a community built place all are welcomed is was I thought the golden arches stood for definitely never coming back to this one good luck with the management because the managers are like this then the employees and customer service will follow and that figures
• MH

  Mike Hopkins

  Mar 20, 2026
  1.0
  If it could give it negative stars I would. 4 frappe took 22 minutes. No one acknowledged me or apologized. America is doomed. The customer service sign means nothing.
• AR

  Abigail Rivera

  Mar 19, 2026
  1.0
  Several times my husband asked if they put my buffalo sauce I was on the phone with him the lady was adamant that they did and they didn’t
• JA

  Joseph Alartoufi

  Mar 10, 2026
  1.0
  I waited at the speaker for 5 whole minutes, until I had to CALL THE PLACE to request someone to operate the drive through (there is literally only 1 car at the window and me), I placed my order for a cheeseburger and a milkshake, to which I was told the total and asked to pull forward. Only to find out at the window that their machine “is being cleaned”, sure it is. I switched my drink to a regular coke and paid, at the second window I’m given ONLY THE COKE, once I pointed out that I ordered a cheeseburger I was told “oh we only charged you for the coke” and proceeded to make me wait a further 5 minutes to bring me my cheeseburger. Horrible experience, honestly just the fact that I had to call into a drive through AT MCDONALDS for a reservation is wild enough. I am confident ChatGPT himself could run this McDonald’s better.

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