Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
First time ordering at this location. Placed an order on the app from the parking lot. In the time it took to walk inside, visit the restroom and get to the counter my food was ready and waiting. Someone I’ll assume was the manager asking if I needed anything else and making me feel appreciated. Well done.
KL
Khayla Leyendecker
Mar 28, 2026
1.0
I didn’t have the greatest experience here. I ordered a Bacon Quarter Pounder and didn’t think to check my order since it’s usually correct—but when I got home, there was no bacon on the burger at all. On top of that, the wait time was longer than expected. It was definitely disappointing, especially for something that should be simple to get right. Hoping for better service next time.
KE
Karissa Eastman
Mar 20, 2026
1.0
I am over this location. The amount of times I have to wait 20 minutes for my food. Fast food is supposed to be fast.. Now if it was really busy, okay I get that. But the times I am made to wait so long are the times that it is not busy. Then almost every occasion, I am missing items from my order and/or my food is cold for so called waiting on something to be fresh. Tonight I did not have the time to check my bag before going home like I normally do to get my missing items.. I get home and I am missing the cheeseburger from the happy meal and our 20 count nugget box, literally only has 10 nuggets in it. It is not hard to do your job! This location will never get business from me again, I will go out of my way to another location. Get it together! 👏🏻 I have sent an email up to corporate as well.
JW
Jay Dee Wise
Mar 17, 2026
1.0
I call only say to no fault of the staff who shows up to work at this location you deserve better, you do deserve support and better training, this franchise is without doubt the most troubled franchise in such a great location. Divert and visit the new location on 82nd street next to Buffalo Wings, you will be met with a very trained staff fresher food and a functional restaurant...
ML
M. Loera
Mar 12, 2026
1.0
TRUST THESE NEGATIVE REVIEWS!! I wish I looked at them before wasting my time at this location. DO NOT stop at this location unless you have at LEAST an hour to spare. The service is AWFULLY slow and you will wait in the drive thru for at least 30 minutes for items that should take 4 minutes or less. Tried calling them to get them to cancel my order -- no answer. Got off the car to cancel my order in person, not a single person at the front counter to acknowledge a customer waiting in the store front. PLEASE, someone from higher management of McDonald's, either shut down this location or replace the lead management staff because the folks who are in charge are NOT apologetic and could care less about excellent customer service. And yes, with the waiting time, I did the McDonald's survey.
PS -- after waiting 30 minutes for a Sausage Egg Bagel.... I expected it to be hot and fresh... thanks for a terrible sandwich, McDonald's.
What are the regular dining hours for this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at McDonald's?
The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday; until midnight on Friday and Saturday.
What are the delivery hours for McDonald's in Lubbock?
Delivery is available daily from 5:30 AM to 10:30 PM, except on Friday and Saturday when delivery extends to 1:30 AM.
Where is this McDonald's located?
This McDonald's is located at 4540 Milwaukee Ave, Lubbock, TX 79407, USA.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, it offers McDelivery, mobile ordering, and has a mobile app available for download.
How can I get the McDonald's mobile app to take advantage of deals?
You can download the McDonald’s app from the Apple App Store or Google Play Store to access weekly deals.
Is there WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's.
What are some nearby places of interest customers might want to visit before or after McDonald's?
Nearby places include MaxxAir Lubbock Trampoline Park for family fun, Braum's Ice Cream and Dairy Store for dessert, and Fairfield by Marriott Inn & Suites Lubbock Southwest for accommodation.
Are there other fast food options near this McDonald's on Milwaukee Ave?
Yes, nearby fast food options include Taco Bell, Five Guys, and Domino's Pizza for a variety of dining choices.
What local businesses near McDonald's offer shopping or entertainment?
Nearby are Conn's HomePlus for furniture shopping, Serenity Nail & Spa for beauty services, and Mulligans Golf Bar for dining and sports entertainment.
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