Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lubbock Loop 289. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.1
553 reviews
5 stars
208
4 stars
75
3 stars
35
2 stars
31
1 star
204
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food preparation, including overcooked wings, missing items, and poor seasoning.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, long wait times, and poor handling of orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty drink machines and overall lack of cleanliness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
The dining environment was criticized for being uncomfortable and uninviting, with limited seating and a messy appearance.
- IMIsabel Macias4 days ago4.0The wings were a little over cooked, the corn was delicious.
- MWMeg WDec 18, 20255.0I was hesitant to come here because of the Google reviews, but my experience was great! The food was hot and fresh, the order was all correct as well. Give this location a try!
- LSLindsey StephensNov 21, 20251.0Kinda grossed out to watch one employee carry a chicken patty from the back with his bare hands to drop into the fryer before wiping his hands on his pants and proceeding to touch everything else. Even if the fryer can kill germs that’s just nasty…. But what was more irritating is that this same guy just stood there doing absolutely nothing but staring at the abyss while 5 people stood waiting to pickup a carryout that had been ready since before any of us even walked in while the one lady in the front tried to take a huge order over the phone. Walked in with my name green and stood there for 20minutes is absolutely absurd for a location that doesn’t do dine in.
- JAJosie ArciniagaNov 17, 20251.0Cut into wing with a raw inside…
- TMtaylor medinaOct 25, 20251.0The customer service is HORRIBLE. I walk in and a ton of curse words were being said. While I was trying to say my order a gentleman was on his phone.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Lubbock Loop 289?
Wingstop Lubbock Loop 289 is open daily from 10:30 AM to midnight (00:00).
Does Wingstop Lubbock Loop 289 offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at Wingstop Lubbock Loop 289?
No, the drive-through service is closed every day at this location.
What types of wings and flavors can I order at Wingstop Lubbock Loop 289?
You can order classic or boneless wings, as well as tenders, with over 11 iconic flavors like Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Lubbock Loop 289?
They accept American Express, Discover, MasterCard, and Visa.
Can I order Wingstop Lubbock Loop 289 food online?
Yes, you can order online for carryout or delivery via their website or mobile apps.
Where is Wingstop Lubbock Loop 289 located?
It is located at 5510 4Th St Ste 220, Lubbock, TX 79416, United States.
What are some nearby dining options close to Wingstop Lubbock Loop 289?
Nearby dining options include Ohana Japanese Steakhouse, China Express, Beef 'O' Brady's Lubbock, Wienerschnitzel, Slim Chickens, Whataburger, Taco Bueno, and Raising Cane's.
Are there any beauty and wellness salons near Wingstop Lubbock Loop 289?
Yes, you can find Pretty Nails and TAOH Studio beauty and hair salons nearby.
What other services and stores are conveniently located near Wingstop Lubbock Loop 289?
Nearby you'll find Dollar Tree discount store, T-Mobile and Cricket Wireless phone stores, Spec's Wines Spirits and Finer Foods liquor store, City Bank, Mister Car Wash, Murphy USA gas station, and Spinway Laundry.