Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior, leading to a negative perception of service.
Food Quality
There were numerous complaints about cold, undercooked, or incorrect food items, with some customers experiencing food safety issues.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly regarding dirty tables and overall cleanliness of the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during their visits, indicating that experiences can vary.
PW
Peyton Walker
2 days ago
1.0
Slowest Whataburger in town; the one on Ave Q is a lot more efficient and has better customer service. Food is cold whenever it arrives. It is 100% apparent that the employees do not care.
CB
CURTIS BRIDGES
5 days ago
5.0
This is a great whataburger place and its very busy there all the time but the burgers are excellent and friendly staff and I highly recommend this place and definitely give it a try its a new place and like i said its always busy there especially drive thru
AD
Amber Dees
6 days ago
5.0
Went through their drive through this evening for dinner. They were slammed. Both lines at least 6-7 cars deep. Got my food didn’t think to check just wanted to get home and eat. Got home went to get my food and was missing a burger. Called up there and spoke with Frank. Absolutely love this man. I explained the predicament and he immediately without question or hesitation advised he would make it right. Asked what I ordered and I told him. Asked how far out I was I told him. He said pull in to a curbside and I will bring it out to you. He did indeed do just that. Didn’t have to get out didn’t have to wait and it’s fresh! Hands down the best customer service I have had in a very long time. Thank you Frank for all you do. It does not go unnoticed.
RD
Romeo duh
Feb 24, 2026
1.0
Slower location in Lubbock. They’ll say “we only have 4 in the kitchen” yeah that’s kind of enough when there’s no rush….
TC
Tony Carroll
Feb 18, 2026
3.0
Favorite hamburger in Lubbock for a fast one. Disappointing hamburger was cold and didn't live up to who they are, so would not recommend this one.
What are the operating hours of Whataburger at 11441 Quaker Ave, Lubbock?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does this Whataburger location offer curbside pickup and delivery services?
Yes, this Whataburger offers both curbside pickup and delivery services for your convenience.
Can customers order Whataburger's menu online?
Yes, you can view the menu and place orders online at https://whataburger.com/menu?unitNum=1123.
Is there seating available inside this Whataburger?
Yes, this location offers dine-in seating including wheelchair accessible seating and high chairs.
Does Whataburger serve breakfast and vegetarian options?
Yes, Whataburger serves breakfast and offers vegetarian menu options at this location.
Is this Whataburger location accessible for people with disabilities?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Are dogs allowed at this Whataburger?
Dogs are not allowed inside, but they are allowed outside the restaurant.
What nearby places can I visit before or after dining at Whataburger?
Nearby places include Starbucks for coffee, Yanagi Ramen for Japanese cuisine, and Parry's Pizzeria and Taphouse for Italian food and pizza.
Are there any gyms close to the Whataburger location where I can work out?
Yes, C3 Fitness and STRIDE gyms are nearby for fitness and workout options.
Which other fast food restaurants are near Whataburger at 11441 Quaker Ave?
Nearby fast food options include Chick-fil-A, Jimmy John's sandwich shop, and Panda Express for Asian fast food.
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