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Whataburger

4.0
(911 reviews)

Business Details

11441 QUAKER AVE, LUBBOCK, TX
79424, United States
(806) 783-0465
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11441 QUAKER AVE, LUBBOCK, TX
79424, United States

Hours

Reviews

4.0
911 reviews
5 stars
522
4 stars
165
3 stars
68
2 stars
34
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior, leading to a negative perception of service.

Food Quality

There were numerous complaints about cold, undercooked, or incorrect food items, with some customers experiencing food safety issues.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly regarding dirty tables and overall cleanliness of the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during their visits, indicating that experiences can vary.
  • PW
    Peyton Walker
    2 days ago
    1.0
    Slowest Whataburger in town; the one on Ave Q is a lot more efficient and has better customer service. Food is cold whenever it arrives. It is 100% apparent that the employees do not care.
  • CB
    CURTIS BRIDGES
    5 days ago
    5.0
    This is a great whataburger place and its very busy there all the time but the burgers are excellent and friendly staff and I highly recommend this place and definitely give it a try its a new place and like i said its always busy there especially drive thru
  • AD
    Amber Dees
    6 days ago
    5.0
    Went through their drive through this evening for dinner. They were slammed. Both lines at least 6-7 cars deep. Got my food didn’t think to check just wanted to get home and eat. Got home went to get my food and was missing a burger. Called up there and spoke with Frank. Absolutely love this man. I explained the predicament and he immediately without question or hesitation advised he would make it right. Asked what I ordered and I told him. Asked how far out I was I told him. He said pull in to a curbside and I will bring it out to you. He did indeed do just that. Didn’t have to get out didn’t have to wait and it’s fresh! Hands down the best customer service I have had in a very long time. Thank you Frank for all you do. It does not go unnoticed.
  • RD
    Romeo duh
    Feb 24, 2026
    1.0
    Slower location in Lubbock. They’ll say “we only have 4 in the kitchen” yeah that’s kind of enough when there’s no rush….
  • TC
    Tony Carroll
    Feb 18, 2026
    3.0
    Favorite hamburger in Lubbock for a fast one. Disappointing hamburger was cold and didn't live up to who they are, so would not recommend this one.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 11441 Quaker Ave, Lubbock?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services for your convenience.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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