Whataburger

4.0
895 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11441 QUAKER AVE, LUBBOCK, TX
79424, United States

Hours

Reviews

4.0
895 reviews
5 stars
512
4 stars
165
3 stars
68
2 stars
33
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Customer Experience

While some customers praised friendly staff and good service, others expressed frustration with management and overall service efficiency.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting it was clean while others mentioned dirty tables.

Overall Satisfaction

Customer satisfaction varied widely, with some enjoying their meals and others vowing not to return due to repeated negative experiences.
  • AN
    Adrian Newman
    Nov 9, 2025
    1.0
    Went in today around 350pm and ordered a number 5 everything on it with extra cheese. When got home and opened it there was no bacon, no tomatoes,no onion,and no extra cheese. I called up there to complain but the lady acts like it no big deal. All the workers are too busy talking about stupid shit instead of paying attention to the orders this isn't the first time this has happened.
  • MG
    M “Graciegirl”
    Oct 20, 2025
    3.0
    The employee that was taking the orders inside was nice but he seemed to maybe be new. He kept walking away to ask questions. My husband didn't receive his meal he only received his fries. My fries were soggy and salty probably from sitting to long after being made. My chicken was barely warm and dehydrated from being pre-made too long. The vegetables on sandwich were wilted and the lettuce had black around the edges. We did talk to the manager who took a while to come out of his office. He was nice and he did correct the issues. We decided to give this location another shot. The only problem was the vegetables again! They were sparse other than the onions, they loaded them up we didn't order extra onions. They burnt my buns.
  • DK
    David Kinsel
    Oct 12, 2025
    1.0
    Don’t try the drive through on weekends at this location, line wrapped around the building for at least an hour, lucky to get food in under 20 minutes. Only one lane open as usual. Not sure why even have two lanes, they never have the other one going. Amazing how slow it is considering you only serve like one thing. You know burgers? 😂
  • MR
    MIKE RODRIGUEZ
    Sep 21, 2025
    5.0
    Good place to eat!! Good customer service!!
  • EL
    Elfren Lucero
    Sep 16, 2025
    5.0
    Burgers and French fries were hot and fresh good job

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 11441 Quaker Ave, Lubbock?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services for your convenience.