Whataburger

4.1
1060 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2412 9TH ST, LUBBOCK, TX
79401, United States

Hours

Reviews

4.2
1,046 reviews
5 stars
605
4 stars
224
3 stars
93
2 stars
30
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While many customers praised the food quality, there were complaints about cold meals, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some noting clean tables while others reported dirty conditions.

Staff Performance

Some staff members, like Vincent and Caris, were commended for their excellent customer service, while others faced criticism for rudeness and mistakes.

Location Challenges

Customers noted the lack of a drive-thru and difficulties with parking at this location.
  • ZT
    Zach Turner
    Jan 1, 2026
    5.0
    We ordered a hunny butter biscuit and it was soooo good
  • FJ
    Francisco Jimenez
    Dec 14, 2025
    5.0
    First Time, In This Place and I Really Like It
  • GG
    Guadalupe L. Gonzales
    Dec 8, 2025
    4.0
    We placed a order it wasn't made the way we asked for on the Whataburger online app. I called talked to Joshua he was very professional and so quick to want to make it right. I don't think it is right for me to get mad and all that because we all make mistakes and THEY ARE HANDLING OUR FOOD. It happens. I went the next day and he came out took my receipt and corrected the order. So thank you JOSHUA AND ALL THE STAFF. I HAVE HAD THE PROBLEMS AT BRAUMS AND THE MANAGER DIDNT EVEN OFFER TO REPLACE THE MEAL.
  • MC
    Mark Cruz
    Dec 6, 2025
    3.0
    This is a small location and doesn’t have a drive thru. The parking can be hard to get into. I missed the what seemed to be the only turn in and came in on the back side but a fence divided the parking lot and so I had to circle around to get in.
  • BB
    Bryce
    Nov 11, 2025
    1.0
    20 minute wait on a mobile order, 4 people who came in after me got their food first, only 1 person was ahead of me. Was only 2 meals, this place has got downhill the past two months

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 2412 9th St, Lubbock?

Whataburger is open 24 hours a day, 7 days a week. Holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.