Brand Certified
Whataburger
4.1(1069 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
2412 9TH ST, LUBBOCK, TX
79401, United States
Certified by Whataburger • Mar 01, 2026
(806) 744-0528
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.1
1,069 reviews
5 stars
610
4 stars
224
3 stars
93
2 stars
30
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly staff and management, there were several complaints about rude behavior and poor service, particularly from certain employees.
Food Quality
Customers generally enjoyed the food, highlighting the burgers and specific items like the hunny butter biscuit, but there were multiple reports of incorrect orders and food being served cold.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean tables while others reported unsanitary conditions and dirty areas.
Wait Times
Several reviews mentioned long wait times for food, with some customers experiencing delays of over 20 minutes, which negatively impacted their overall experience.
- AVAndrew Vogel2 days ago5.0Great food!! And superb customer service! Location is well kept and clean. Recommend for late night/early morning munchies.
- NVNora ValadezFeb 15, 20261.0Ordered a cheeseburger No onions, burger had Onions and No cheese, the French Fries were not fresh. Very disappointed.
- GOGary OwensFeb 13, 20265.0Came in this morning to grab a little breakfast and get some work done before starting my Monday. As always, the breakfast was fantastic and the service was even better. Jazmine took great care of me — she stopped by to check on me and even offered free refills on my coffee, which was much appreciated! That kind of extra attention really makes a difference. I love the coffee here, I love the food here, and I highly recommend this Whataburger. Great way to start the week!
- JAJarid ArchieFeb 11, 20261.0Absolutely horrible, employees were talking about killing each other, the food was wrong and cold, the coffee was disgusting they made me a half cup of sugar. Do not recommend stopping here.
- TCTaylor ConnollyFeb 8, 20261.0This is the easily the most incompetent Whataburger I’ve ever frequented. It seems impossible for them to get orders right, they regularly and consistently leave ingredients out and forget things. I’ve also never been impressed by the cleanliness of this location. It’s worth it to go to the Whataburger at 4th street and Loop 289. Much better food and service.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 2412 9th St, Lubbock?
Whataburger is open 24 hours a day, 7 days a week. Holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
What kind of food can I expect at Whataburger?
Whataburger serves bigger, better burgers made with 100% pure beef on a toasted five-inch bun, along with chicken, salads, breakfast items, and desserts.
Is seating available inside the Whataburger restaurant?
Yes, Whataburger has seating available with wheelchair accessible seating and high chairs for children.
Does Whataburger accommodate dietary preferences like vegetarian or children's menu?
Whataburger serves vegetarian options and has a children's menu to accommodate various dietary preferences.
Can I order Whataburger food online?
Yes, you can order online via their menu link at https://whataburger.com/menu?unitNum=1031.
Is Whataburger wheelchair accessible?
Yes, Whataburger at this location offers wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit around Whataburger at 2412 9th St?
Nearby restaurants include Chipotle Mexican Grill, Tikka Shack Indian Grub, Potbelly Sandwich Shop, Papa Johns Pizza, Velvet Taco, Hawaii Poke & Ramen, Braum’s, Spanky's, Dion’s Pizza, Torchy's Tacos, Dunkin', Raising Cane's, and Roni’s Mac Bar.
Are there convenient places for package pickup near Whataburger?
Yes, you can find Amazon Hub Locker and FedEx Office Print & Ship Center nearby for your shipping and package pickup needs.
What other services or shops are close to Whataburger at 2412 9th St?
Nearby you'll find retail shops like Simply Mac, Barefoot Campus Outfitter, beauty and spa services including The Socialite Salon, beautybymaizey, Cierra.haircolorist, Nailed It By Brogan, Divine Beauty, and tattoo services at 444 Studios.
Brand Certified Facts from Whataburger
This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: