Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,037 reviews
5 stars
599
4 stars
221
3 stars
92
2 stars
30
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While many customers praised the food quality, there were complaints about cold meals, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant received mixed feedback on cleanliness, with some noting clean tables while others reported dirty conditions.
Management Issues
Several reviews pointed out issues with management, including unprofessional behavior and lack of support for staff.
Location Convenience
Customers expressed disappointment over the lack of a drive-thru at this location, which affected their overall experience.
- BBBryceNov 11, 20251.020 minute wait on a mobile order, 4 people who came in after me got their food first, only 1 person was ahead of me. Was only 2 meals, this place has got downhill the past two months
- MMMario MelendezNov 9, 20251.0Forgets my spicy ketchup absolutely every single time. Gave me the wrong beverage, and was obviously displeased with having to work. Worst customer service I’ve ever experienced
- TSTony StephenNov 2, 20251.011:45. I door dash, needed to pick up 2 orders. An employee with no name tag who goes by Q refused to give me his name gave me the hardest time. Would not confirm if there were drinks, wanted to use my phone to complete the order. Completely unprofessional and pathetic. Laughing in my face trying to draw out the interaction. I'll be speaking to management refused to give me a drink that went with the order. 11/1/25 11:45pm. Refused to identify other than "Q"
- AGAnalisa GamboaOct 31, 20251.0I can’t give 0 stars. But horrible.we waited 20 min for our food. The food was cold. They just threw it together. Rude. Another customer asked for cheese on his burger they didn’t put cheese instead of making it right they just gave him a piece of cheese. I will not be comming back to this one! Oh and the cashier literally told us there is a lot of stupid people…
- NNNSMOct 25, 20253.0This Whataburger close to the university of Texas Tech, had some good food and shakes and drinks. But unfortunately, the customer service is so God awfully horrendously BAD that I had to wait for my order for 2 HOURS to get my shake food, especially i finally had to ask them and spoked up on my order at 2:10AM, and they finally listed, after serving a bunch of college kids trying to get their orders as fast as possible after ignoring me for 2 hours. This is a very bad customer service, especially, on the cashiers and management, more than just the workers. The only thing that saves Whataburger restaurant from a one star review is the food and the tradition of Texas Tech. I will report this, and I'm never going to come back here ever again, until something's change. ☹️👎😠👎
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 2412 9th St, Lubbock?
Whataburger is open 24 hours a day, 7 days a week. Holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
What kind of food can I expect at Whataburger?
Whataburger serves bigger, better burgers made with 100% pure beef on a toasted five-inch bun, along with chicken, salads, breakfast items, and desserts.
Is seating available inside the Whataburger restaurant?
Yes, Whataburger has seating available with wheelchair accessible seating and high chairs for children.
Does Whataburger accommodate dietary preferences like vegetarian or children's menu?
Whataburger serves vegetarian options and has a children's menu to accommodate various dietary preferences.
Can I order Whataburger food online?
Yes, you can order online via their menu link at https://whataburger.com/menu?unitNum=1031.
Is Whataburger wheelchair accessible?
Yes, Whataburger at this location offers wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit around Whataburger at 2412 9th St?
Nearby restaurants include Chipotle Mexican Grill, Tikka Shack Indian Grub, Potbelly Sandwich Shop, Papa Johns Pizza, Velvet Taco, Hawaii Poke & Ramen, Braum’s, Spanky's, Dion’s Pizza, Torchy's Tacos, Dunkin', Raising Cane's, and Roni’s Mac Bar.
Are there convenient places for package pickup near Whataburger?
Yes, you can find Amazon Hub Locker and FedEx Office Print & Ship Center nearby for your shipping and package pickup needs.
What other services or shops are close to Whataburger at 2412 9th St?
Nearby you'll find retail shops like Simply Mac, Barefoot Campus Outfitter, beauty and spa services including The Socialite Salon, beautybymaizey, Cierra.haircolorist, Nailed It By Brogan, Divine Beauty, and tattoo services at 444 Studios.