Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Multiple reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While many customers praised the food quality, there were complaints about cold meals, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant received mixed feedback on cleanliness, with some noting clean tables while others reported dirty conditions.
Staff Performance
Some staff members, like Vincent and Caris, were commended for their excellent customer service, while others faced criticism for rudeness and mistakes.
Location Challenges
Customers noted the lack of a drive-thru and difficulties with parking at this location.
ZT
Zach Turner
Jan 1, 2026
5.0
We ordered a hunny butter biscuit and it was soooo good
FJ
Francisco Jimenez
Dec 14, 2025
5.0
First Time, In This Place and I Really Like It
GG
Guadalupe L. Gonzales
Dec 8, 2025
4.0
We placed a order it wasn't made the way we asked for on the Whataburger online app. I called talked to Joshua he was very professional and so quick to want to make it right. I don't think it is right for me to get mad and all that because we all make mistakes and THEY ARE HANDLING OUR FOOD. It happens. I went the next day and he came out took my receipt and corrected the order. So thank you JOSHUA AND ALL THE STAFF. I HAVE HAD THE PROBLEMS AT BRAUMS AND THE MANAGER DIDNT EVEN OFFER TO REPLACE THE MEAL.
MC
Mark Cruz
Dec 6, 2025
3.0
This is a small location and doesn’t have a drive thru. The parking can be hard to get into. I missed the what seemed to be the only turn in and came in on the back side but a fence divided the parking lot and so I had to circle around to get in.
BB
Bryce
Nov 11, 2025
1.0
20 minute wait on a mobile order, 4 people who came in after me got their food first, only 1 person was ahead of me. Was only 2 meals, this place has got downhill the past two months
What are the operating hours for Whataburger at 2412 9th St, Lubbock?
Whataburger is open 24 hours a day, 7 days a week. Holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
What kind of food can I expect at Whataburger?
Whataburger serves bigger, better burgers made with 100% pure beef on a toasted five-inch bun, along with chicken, salads, breakfast items, and desserts.
Is seating available inside the Whataburger restaurant?
Yes, Whataburger has seating available with wheelchair accessible seating and high chairs for children.
Does Whataburger accommodate dietary preferences like vegetarian or children's menu?
Whataburger serves vegetarian options and has a children's menu to accommodate various dietary preferences.
Can I order Whataburger food online?
Yes, you can order online via their menu link at https://whataburger.com/menu?unitNum=1031.
Is Whataburger wheelchair accessible?
Yes, Whataburger at this location offers wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit around Whataburger at 2412 9th St?
Nearby restaurants include Chipotle Mexican Grill, Tikka Shack Indian Grub, Potbelly Sandwich Shop, Papa Johns Pizza, Velvet Taco, Hawaii Poke & Ramen, Braum’s, Spanky's, Dion’s Pizza, Torchy's Tacos, Dunkin', Raising Cane's, and Roni’s Mac Bar.
Are there convenient places for package pickup near Whataburger?
Yes, you can find Amazon Hub Locker and FedEx Office Print & Ship Center nearby for your shipping and package pickup needs.
What other services or shops are close to Whataburger at 2412 9th St?
Nearby you'll find retail shops like Simply Mac, Barefoot Campus Outfitter, beauty and spa services including The Socialite Salon, beautybymaizey, Cierra.haircolorist, Nailed It By Brogan, Divine Beauty, and tattoo services at 444 Studios.