Whataburger

4.1
2323 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5512 4TH ST, LUBBOCK, TX
79416, United States

Hours

Reviews

4.1
2,288 reviews
5 stars
1,301
4 stars
461
3 stars
209
2 stars
109
1 star
208

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned long wait times, especially in the drive-thru, impacting their overall experience.

Food Quality

While some praised the food as delicious, others noted inconsistencies in freshness and preparation, particularly with breakfast items.

Staff Attitude

Feedback on staff behavior was mixed; some customers experienced friendly service, while others reported rudeness and lack of urgency.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting clean dining areas while others pointed out dirty tables and restrooms.
  • KW
    Kim Williams
    Nov 17, 2025
    1.0
    This whataburger is straight trash. Picked up the #26 breakfast this morning gravy was water, no silverware to eat my gravy soup even if i wanted to. Service is always unfriendly. One thing you are consistent with is bad food and unfriendly help 👍
  • MG
    Marcelino Garcia
    Nov 16, 2025
    5.0
    Easily the best whataburger in Lubbock. Food is always hot and fresh. Workers check on you if you need anything and that matters great service. Got a combination of breakfast and lunch but it was all so delicious. 5 stars.
  • RD
    Romeo diggs
    Nov 1, 2025
    1.0
    Can’t be prioritizing the drive thru and going slow
  • SS
    Strawberry
    Oct 17, 2025
    2.0
    I have always loved going to Whataburger but they seriously have to clean that fryer I have gone once previously but the food didn't have an aftertaste the onion rings we got taste gross and the color looks so black
  • SS
    stevnwcurry
    Oct 12, 2025
    2.0
    Whataburger has been a favorite of my family for years. And I have given rave reviews before. However this is not one of those. For the second time in a row, they have messed my order up in the same way. But that comes later. First, let's discuss time and temp abused eggs. Scrambled eggs should not be green or mildly cardboard in texture. Biscuits should not be dry and crunchy. Hashbrowns should also have at least a semblance of freshness. But the final blow to my breakfast bowl was the simple fact that "on the side" is not the same as "don't send any gravy with my meal". The first interpretation lets me control the amount of that particular vice, while combating the vagaries of dry biscuits and eggs. The second interpretation just annoys me.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 5512 4TH ST, Lubbock, TX?

Whataburger is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.