Whataburger

4.1
2342 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5512 4TH ST, LUBBOCK, TX
79416, United States

Hours

Reviews

4.1
2,307 reviews
5 stars
1,313
4 stars
464
3 stars
211
2 stars
108
1 star
211

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold or poorly prepared.

Service Issues

Many reviews highlighted problems with order accuracy and slow service, particularly in the drive-thru.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unhelpful or dismissive behavior.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and restrooms.
  • WS
    Wes Shoemaker
    4 days ago
    5.0
    Very nice , clean & professional Whataburger.
  • GG
    GothiaAzreallove48
    Jan 4, 2026
    1.0
    We thought it be different if it seems like they don’t want to improve my family and I just want to go to eat but some of the people like to give us attitude throw our fries in the bag upside down when we order them and claims they don’t give fries with breakfast ordered we had to wait for abit and the food was cold by the time we got home I had many problems with this Whataburger back in 2024 but I thought I give them a chance in 2026 but it seems like the past is repeating itself
  • MG
    Melina Garcia
    Jan 4, 2026
    5.0
    Muy rica hamburguesa con el pan tostado y cebolla dorada
  • JB
    James Brown
    Dec 28, 2025
    3.0
    Fire the cook he fail to look at digital montior when it was super slow to see theres five slices of cheese and no tomatos if he can't comprhend that he will evetually destory your business, the manager was friendly tho and food was fresh.
  • JJ
    JuicyTrey
    Dec 7, 2025
    1.0
    Pretty much every time my girlfriend & I come here our order gets messed up. My girlfriend gets the chicken tenders with two sides of gravy (one comes with the meal & we order one extra) & literally every. single. time. BOTH gravies are missing. So we then have to pull into spot & go inside (you know, the last thing you should have to do when ordering through the drive thru) & let them know we’re missing stuff & they always act annoyed like we’re somehow at fault for their incompetence. I would recommend staying away from this whataburger if you actually want the things you’re ordering, but if you do come here, ALWAYS check the bag before you leave window. You can thank me later.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 5512 4TH ST, Lubbock, TX?

Whataburger is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.