Whataburger

4.0
1558 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6414 82ND ST, LUBBOCK, TX
79424, United States

Hours

Reviews

4.1
1,532 reviews
5 stars
865
4 stars
300
3 stars
132
2 stars
78
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and overcooked or undercooked patties.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and unhelpful management.

Cleanliness

Several customers noted that the location was clean, although some mentioned dirty tables and unsanitary conditions during busy times.
  • AA
    Anthony Avila
    Jan 4, 2026
    1.0
    Worst experience at a whataburger by far waited in line for over 30 mins and still didn’t have my order taken plus another 45 mins wait for my food
  • DK
    David Kinsel
    Dec 31, 2025
    1.0
    Doesn’t matter what location I go to whataburger is always trash. Stale biscuits, cold fries, hamburger patties burnt to a crisp thin as a pancake. Never have the patties been this thin and trash. Rude employees. Never fails. How do people like this place?
  • SR
    Samantha Rummel
    Dec 31, 2025
    2.0
    I usually like this Whataburger location, but boy what a disappointment tonight. They had no shakes— they weren’t able to make them— most likely because they shut the machine down, because they’ve done that before— they don’t wanna mess with it so they just clean it and shut it down so you can’t get any. The Dr. Pepper that I really wanted, tasted like club soda at best— absolutely NO Dr Pepper— just the carbonation… and I couldn’t drink it because it tasted so bad. So, HUGE disappointment tonight. HUGE.
  • CC
    C C
    Dec 29, 2025
    1.0
    The service takes forever even when there isn’t more than one car in the line. Tonight I waited over 15 minutes in the drive thru with one other car in front of me, so I just left. It’s always like this at this location. Something needs to change!
  • CS
    Chrystal Simpson
    Dec 23, 2025
    2.0
    Looked like a management training was going on at the time, extremely loud. Tables were dirty everywhere. It took a long time to get our food and they forgot my fries. I ended up not saying anything because it took so long just to receive our order. While seated we saw two customers that went through the drive through and then came in carrying their sacks due to incorrect orders. Super disappointed in this location.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 6414 82ND ST, Lubbock?

Whataburger is open 24 hours every day, from Monday to Sunday.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options.