Whataburger

Reviews

• AB

  Alton Bishop

  Jan 5, 2026
  5.0
  Very good place to get a tasty hamburger. Quick service and friendly people.
• AA

  Aaron

  Jan 3, 2026
  1.0
  I've gone to this location for breakfast a few times, and I've never had issues. Today, I went for dinner (a little before 6 p.m.). So, either tonight's staff members have attitudes, or if this is the typical night staff, someone needs to look into replacements. For starters, I placed my order through the phone (mobile app) and I scheduled for later pickup. I arrived earlier than my scheduled time, and to my surprise, staff retrieved my food already on a tray. My question: what's the point of scheduling for a future time for fresh food, if the food will be done earlier than the timeframe and waiting to cool down? I did speak with a staff member at this point, and I think her name was Caitlyn (if I recall correctly, and it may have been Kaitlyn or another variation of the spelling). She had attitude from the get-go in how she spoke with me. Later, I went to use the men's restroom and after washing my hands, went for the paper towels. There were no paper towels. Instead, a roll of toilet paper was atop the paper towel dispenser (see attached picture). I left the restroom with my hands dripping and went to the front counter. While my hands are visibly wet, I let the staff member know there were no more paper towels in the men's restroom. He responded by letting me know that there should be paper towels in the restroom and if not, to use napkins. So I repeated back to him (the staff member), "I need to use napkins to dry my hands?" He, then, said that he would have the paper towels refilled (finally getting somewhere, or so I thought). I responded by asking if he could bring paper towels for my hands at that point. He then responded with, "that's where I'm going." My question (in my head): how would or should I know that you are retrieving paper towels at that point, if you are standing in place and talking to me, not even moving your shoe a specific direction to let me know that you're moving or to which direction? I said, "okay, I'll wait." He, then, takes a little bit to grab the paper towels and comes back. I let him know that if he would have communicated with me that he was going to get paper towels, then I wouldn't have needed to clarify. Then, he tells me that he thought it was "obvious" since he was headed that direction. Again, my question (in my head): are you asking me to be a mindreader? Before I left the store, I asked the staff member (unnecessary, much-longer-than-needed conversation about the paper towels) for his name and he told me "Daniel." I let him know that I'd contact the corporate office about my experience. He didn't say anything. I figured at this point he would have tried to apologize to make things right, but nothing. On the way out of the location, I mentioned to another customer that the staff had attitudes and she agreed. She was a complete stranger and agreed. How sad. I contacted the corporate office tonight and explained the above, and have asked for a return call. Hopefully, I receive one. To reiterate, I have been to this location for breakfast before and never had issues until tonight.
• KT

  Kelson Turner

  Jan 1, 2026
  1.0
  31 minutes in line for cold expensive food. Pretty sure my food was cooked when I ordered it but then it sat there until the line moved enough for me to get to the window
• NR

  nathan reyna

  Dec 25, 2025
  1.0
  They lied about being open on Christmas! Plus their food is usually cold and they always forget and the drink is always flat! Dont come here!
• SS

  Serendipity

  Dec 21, 2025
  4.0
  I'm not a fan of the food personally, nothing inherently wrong with it, just is bland in my opinion. With that said, the staff was great, polite, and they all seemed to work very well together.

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