Whataburger

4.0
1529 reviews
Whataburger Pole Sign
Get DirectionsCallWebsite

Business Details

8226 UNIVERSITY AVE, LUBBOCK, TX
79423, United States
(806) 748-8220
http://www.whataburger.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8226 UNIVERSITY AVE, LUBBOCK, TX
79423, United States

Hours

Reviews

4.0
1,499 reviews
5 stars
806
4 stars
289
3 stars
165
2 stars
66
1 star
173

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Customers frequently mentioned slow service, particularly during busy times, with long wait times for food.

Food Quality

While some reviews praised the food, there were numerous complaints about cold or improperly prepared items.

Staff Friendliness

Several customers highlighted the friendliness and helpfulness of the staff, although there were also reports of rude behavior from some employees.

Cleanliness

The establishment was generally noted as clean, contributing positively to the dining experience.
  • VB
    Victoria Battle
    Nov 16, 2025
    5.0
    They were super busy and their employee Mel was awesome.. every time I come here Mel is always eager to help .. Definitely need more employees like this..
  • ML
    Monica Luna
    Nov 15, 2025
    1.0
    Anytime I go breakfast lunch or dinner - the fries/hashbrowns taste and look like they have been sitting there for 5 hours. Wings are soggy. Never give the right sauces and napkin
  • HW
    Hunter Williams
    Nov 9, 2025
    1.0
    Extremely slow and horrible customer service. Food was cold since it had been sitting on the counter. I used the app for curbside pickup and they had me wait an extra 15 minutes than the estimated time. I had to go in to get the food myself then they blamed me and wouldn’t get me my drink.
  • HB
    Haylee Bass
    Oct 24, 2025
    1.0
    I ordered a whataburger junior meal tonight with no onions & regular sized. Somehow I got charged for a Large patty Melt meal with onions. I’ve been trying to call to ask if I can get it replaced tomorrow since it’s already 12:43am and I’m home, however, no answer. Called multiple times. Must be busy
  • GP
    Gerald Piland
    Oct 16, 2025
    3.0
    If you like chicken strips that look like they were thrice cooked, hard as a week old biscuit, and make the roof of your mouth sore, then this is the place for you. You best order a double serving of gravy so you can soak them. I haven't had them in 10Yrs, due to the area I relocated to. I think I'm good for the next 20 years. The employees were very nice. No, I didn't complain about the food to them.
Read more reviews on Google

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 8226 University Ave, Lubbock?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services.