Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff and others noting long wait times and rude management.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and delicious meals while others received undercooked or incorrect orders.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting improvements while others described it as dirty and poorly maintained.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a need for better attention to detail.
DS
David Stillwell
6 days ago
5.0
Always happy with the service here regardless of time to make... I like fresh and customer service.
ZA
Zayeed Anwar
Dec 23, 2025
5.0
The manager, Angelic, was incredible! She was so kind; she made sure everyone in the restaurant was taken care of. Just incredible service.
RH
R Hernandez
Dec 13, 2025
1.0
Not happy that I had to wait 40 minutes for cold food and the manager was rude and he didn’t even care my food was sitting on the counter along with other orders I’m not the only person who was waiting forever for the food every one was pissed off but they weren’t saying anything.this place is dirty and the employees were just waiting around doing nothing instead of handing out orders to customers.This location is not organized and clean I will not be coming back.
CR
Cassie Reyes
Dec 11, 2025
1.0
We waited in the drive thru line for almost 40 minutes and no one even came to greeet us at the window or acknowledge us I noticed that the manager was doing everything by himself while two other employees just stood there and talked and giggled. I actually started to feel bad for the manager because he had no real help. We won’t be going back to that whataburger anytime soon
JW
Julie Webb-fernandez
Dec 7, 2025
1.0
I have consistently had positive experiences with this location, even on late busy nights. However, tonight I ordered food for my son and myself and received undercooked chicken strips. Upon taking a bite, I immediately spat it out, as this is completely unacceptable. The chicken was raw, and my child could have potentially consumed it first
What types of pickup and delivery services does Whataburger in Lubbock offer?
Whataburger in Lubbock offers in-store pickup, curbside pickup, and delivery services.
What are the operating hours of Whataburger in Lubbock?
Whataburger in Lubbock is open 24 hours a day, 7 days a week.
Where is the Whataburger located in Lubbock, TX?
It is located at 1702 19th St, Lubbock, TX 79401, US.
Does Whataburger in Lubbock have wheelchair accessible facilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger serve vegetarian options and breakfast?
Yes, Whataburger serves vegetarian options and breakfast, along with lunch and dinner.
Can I order from Whataburger online or view their menu?
Yes, you can order online and view the menu at https://whataburger.com/menu?unitNum=294.
Does Whataburger in Lubbock have seating available and welcome children?
Yes, there is seating available and the restaurant welcomes children.
Are payment options like credit cards, debit cards, and mobile NFC accepted at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only.
What places are near Whataburger in Lubbock that customers might visit before or after dining?
Nearby places include Trimlight Lubbock (lighting store), Metro by T-Mobile (mobile phone store), and Art For Godness Sake Fine Art Gallery and Studio (art gallery). Customers can visit these locations when running errands or enjoying local attractions before or after their meal.
How can nearby public services like Lubbock County Jail and Lubbock ISD Administrative Office assist customers visiting Whataburger?
These nearby public services can help customers navigate local government and community resources conveniently located near Whataburger, making the area a convenient stop for multiple errands.
Are there any nearby automotive services close to Whataburger in Lubbock?
Yes, nearby automotive services include Billy's Auto Sales, Tire Express, and Discount Tire, which customers might find useful when visiting the area.