Whataburger

4.0
2161 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1702 19TH ST, LUBBOCK, TX
79401, United States

Hours

Reviews

4.0
2,132 reviews
5 stars
1,092
4 stars
453
3 stars
253
2 stars
109
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff and others noting long wait times and rude management.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and delicious meals while others received undercooked or incorrect orders.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting improvements while others described it as dirty and poorly maintained.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a need for better attention to detail.
  • DS
    David Stillwell
    6 days ago
    5.0
    Always happy with the service here regardless of time to make... I like fresh and customer service.
  • ZA
    Zayeed Anwar
    Dec 23, 2025
    5.0
    The manager, Angelic, was incredible! She was so kind; she made sure everyone in the restaurant was taken care of. Just incredible service.
  • RH
    R Hernandez
    Dec 13, 2025
    1.0
    Not happy that I had to wait 40 minutes for cold food and the manager was rude and he didn’t even care my food was sitting on the counter along with other orders I’m not the only person who was waiting forever for the food every one was pissed off but they weren’t saying anything.this place is dirty and the employees were just waiting around doing nothing instead of handing out orders to customers.This location is not organized and clean I will not be coming back.
  • CR
    Cassie Reyes
    Dec 11, 2025
    1.0
    We waited in the drive thru line for almost 40 minutes and no one even came to greeet us at the window or acknowledge us I noticed that the manager was doing everything by himself while two other employees just stood there and talked and giggled. I actually started to feel bad for the manager because he had no real help. We won’t be going back to that whataburger anytime soon
  • JW
    Julie Webb-fernandez
    Dec 7, 2025
    1.0
    I have consistently had positive experiences with this location, even on late busy nights. However, tonight I ordered food for my son and myself and received undercooked chicken strips. Upon taking a bite, I immediately spat it out, as this is completely unacceptable. The chicken was raw, and my child could have potentially consumed it first

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger in Lubbock offer?

Whataburger in Lubbock offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Whataburger in Lubbock?

Whataburger in Lubbock is open 24 hours a day, 7 days a week.