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Whataburger

3.8
(1881 reviews)

Business Details

4802 50TH ST, LUBBOCK, TX
79414, United States
(806) 792-2725
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4802 50TH ST, LUBBOCK, TX
79414, United States

Hours

Reviews

3.8
1,881 reviews
5 stars
876
4 stars
392
3 stars
216
2 stars
102
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and poor order accuracy.

Food Freshness

There were numerous complaints about food being cold or not fresh, particularly fries and burgers, leading to dissatisfaction among customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and items not prepared as requested, indicating a need for improvement in order handling.

Cleanliness

Some reviews highlighted cleanliness and organization at certain locations, while others noted unsanitary conditions and poor food presentation.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and dine-in settings, contributing to frustration with their overall experience.
  • BH
    Brandon Hobgood
    2 days ago
    1.0
    I am boycotting all whataburger locations due to the firing of Byron. The business has lost its roots and values after being bought out by jerks in Chicago.
  • SH
    Sirena Hernandez
    5 days ago
    1.0
    NEVER EVER EVER GO TO THIS LOCATION!! Food was made wrong! We waited an 1hr!!! And still got it made wrong AGAIN! The employees SUCK!!! The food SUCKS!!! THE WHOLE LOCATION NEEDS NEW MANAGEMENT!! SAVE YOUR TIME & MONEY!
  • CM
    Chris McGuire
    Feb 1, 2026
    3.0
    Service was friendly, food wasn't as fresh as it could have been. Cold fries.
  • CZ
    Cesar Zuniga
    Feb 1, 2026
    1.0
    My friend order food for our friends and it was a 59 dollar order. He asked if everything was in the back. She had grab it and put it down three times. He is in his right to ask if it’s right. I don’t appreciate them being smart asses about it. It’s not hard to provide a decent customer service.
  • WM
    William Milks
    Jan 16, 2026
    5.0
    There was an associate that was very nice greeted me as soon as I walked in the door I'm very impressed with location his name is Andrew he's a team leader so give him a Pat on the back acknowledge him So Maybe make him a manager's instead of a team leaderI've been a third service director for several years and I know what it takes to be one and he has that I'm very impressed thank you very Whataburger and AndrewYou all made my morning

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Lubbock, TX?

Whataburger in Lubbock is open 24 hours a day, seven days a week.

Does this Whataburger location offer delivery and pickup options?

Yes, this location offers in-store pickup, curbside pickup, and delivery services.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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