Whataburger

3.8
1851 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4802 50TH ST, LUBBOCK, TX
79414, United States

Hours

Reviews

3.8
1,825 reviews
5 stars
860
4 stars
387
3 stars
215
2 stars
100
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and delicious meals, while others received cold or incorrect orders.

Wait Times

Long wait times reported frequently, especially in drive-thru, leading to customer frustration.

Management Issues

Concerns about management practices, including staff treatment and operational efficiency, affecting overall customer experience.

Cleanliness

Generally positive remarks about cleanliness, though some reviews noted issues with food presentation and preparation.
  • DS
    Daniel Schueler
    Oct 31, 2025
    5.0
    My parents were visiting from out of town when they had a blowout in front of this Whataburger. The manager (Steve or Steven, maybe? Parents can’t remember his exact name) was so kind to come out and not only help change their flat, but he also bought their lunch. It’s people like this and companies such as Whataburger who make a difference in our community and the lives of those in it. Thank you for showing the world there are people that care! Keep up the amazing work.
  • BH
    Bobby Huey
    Oct 25, 2025
    5.0
    Hilda and staff great
  • MG
    Miguel Gorostieta
    Oct 21, 2025
    1.0
    No spicy ketchup nor regular ketchup wtfffff
  • JB
    Joshua Besse
    Sep 27, 2025
    3.0
    We got home and found that they did not put the gravy in the chicken dinner box, After a worker said "I put it in there my self!" When she asked if the gravy was in the box. I was very disappointed. Also not very happy with paying $30+ for two people and all she got was a patty melt that had no flavor.
  • KC
    Kat Casares
    Sep 19, 2025
    1.0
    Worst service I have ever gotten today!!! I ordered a number 4 and had to repeat myself several times for lack of the young lady doing her job and her just laughing with others. She finally got it correct. Then when I get to the window I was only given the burger and nothing else was even placed on the order ....why if she even asked what I wanted to drink....I took my burger and left ...please train your workers to care about taking proper orders!!!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Lubbock, TX?

Whataburger in Lubbock is open 24 hours a day, seven days a week.

Does this Whataburger location offer delivery and pickup options?

Yes, this location offers in-store pickup, curbside pickup, and delivery services.