Brand Certified
Wendy's
3.0(185 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
212 University Ave, Lubbock, TX
79415, United States
Certified by Wendy's • Mar 01, 2026
(806) 370-9120
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/lubbock/212-university-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.0
185 reviews
5 stars
64
4 stars
20
3 stars
17
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, with specific complaints about fries and burgers.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
Cleanliness
While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Positive Experiences
A few customers had positive experiences, praising friendly staff and good food, but these were overshadowed by negative feedback.
- KKKylieJan 28, 20261.00 star service. the first time i had an issue was they put the sign of closed on the speaker. yet, still serving certain cars at the window. bet you they didn’t want to work and were hooking up their friends w some food 😒. second time, there was no sign and we sat at the speaker for 30 minutes. huge line and acted surprised when we went in and told them about the speaker. this is unacceptable. full kitchen and everything. either fix your speaker, or fix your speakers. given this restaurant so many chances. very disappointed.
- CPCarlos PerezJan 17, 20265.0There service was excellent,our food was delicious. I will be back.
- LWLatoya WynnJan 5, 20261.0Went on lunch break to grab a biggie bag, everything cold, employees rude with lack of customer service
- EMEsmeralda MartinezDec 11, 20255.0Went thrift drive through nice and fresh food took 6min but they did warm cause they do the strips fast
- TJT. JonesSep 6, 20251.0Waited in the drive thru nearly 30 mins with only 1 car in front of me just before midnight. I ordered 2 chillis and a burger. 2nd time I went about a week later, they had no chilli (the only thing i ordered) and had to get a refund. Frustrating since the one closes to me doesn't have chilli as an online menu option so I have to drive twice as far for subpar service
Frequently Asked Questions About Wendy's
Is 212 University Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 212 University Ave, Lubbock, TX?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Is the Wendy's at 212 University Ave still open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 212 University Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's offer delivery and takeout services at 212 University Ave?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I contact this Wendy's location for feedback or questions?
You can contact the location directly at (806) 370-9120, or reach Customer Care via their website, live chat, or phone at 888-624-8140.
Are there other fast food restaurants near Wendy's at 212 University Ave?
Yes, nearby fast food options include Subway, KFC, Popeyes® Louisiana Kitchen, Chick-fil-A, Wienerschnitzel, Tommy's Famous Burgers, Panda Express, Firehouse Subs, and Domino's Pizza.
What other food and drink establishments are near Wendy's?
Nearby you can also find Ravis Liquor 6 and Northside Liquor, offering a variety of beverages.
Can nearby services like banks and phone stores help when visiting Wendy's?
Yes, services like Prosperity Bank, Metro by T-Mobile, and Cricket Wireless Authorized Retailer are close by, which can be convenient for banking or mobile needs before or after your visit.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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