Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly from management.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, including issues with fries and burgers.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with mobile orders.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Long Wait Times
Several customers experienced excessive wait times for their orders, both in drive-thru and dine-in.
LW
Latoya Wynn
Jan 5, 2026
1.0
Went on lunch break to grab a biggie bag, everything cold, employees rude with lack of customer service
EM
Esmeralda Martinez
Dec 11, 2025
5.0
Went thrift drive through nice and fresh food took 6min but they did warm cause they do the strips fast
TJ
T. Jones
Sep 6, 2025
1.0
Waited in the drive thru nearly 30 mins with only 1 car in front of me just before midnight. I ordered 2 chillis and a burger. 2nd time I went about a week later, they had no chilli (the only thing i ordered) and had to get a refund. Frustrating since the one closes to me doesn't have chilli as an online menu option so I have to drive twice as far for subpar service
JB
julie balderas
Jul 20, 2025
5.0
Very clean place, friendly staff. Guadalupe at the window was great. Had the Fuego meal, 10/10.
EG
Equis G
Oct 15, 2022
1.0
Whenever I go there is always something missing and tonight I got turned away because I was using the drive thru without a car, but I was a paying customer
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 212 University Ave, Lubbock, TX?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Is the Wendy's at 212 University Ave still open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 212 University Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's offer delivery and takeout services at 212 University Ave?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I contact this Wendy's location for feedback or questions?
You can contact the location directly at (806) 370-9120, or reach Customer Care via their website, live chat, or phone at 888-624-8140.
Are there other fast food restaurants near Wendy's at 212 University Ave?
Yes, nearby fast food options include Subway, KFC, Popeyes® Louisiana Kitchen, Chick-fil-A, Wienerschnitzel, Tommy's Famous Burgers, Panda Express, Firehouse Subs, and Domino's Pizza.
What other food and drink establishments are near Wendy's?
Nearby you can also find Ravis Liquor 6 and Northside Liquor, offering a variety of beverages.
Can nearby services like banks and phone stores help when visiting Wendy's?
Yes, services like Prosperity Bank, Metro by T-Mobile, and Cricket Wireless Authorized Retailer are close by, which can be convenient for banking or mobile needs before or after your visit.