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Wendy's

3.9
(726 reviews)

Business Details

(806) 503-2529

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6815 Milwaukee Avenue, Lubbock, TX
79424, United States

Hours

Reviews

3.9
726 reviews
5 stars
348
4 stars
151
3 stars
91
2 stars
45
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or incompetent service.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Speed of Service

Many customers complained about slow service, particularly during busy hours, with long wait times reported in both drive-thru and in-store.

Cleanliness

The cleanliness of the restaurant received positive remarks, but there were also reports of unsanitary conditions in some instances.

Pricing Issues

Several customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
  • AB
    Amber Baca
    Feb 20, 2026
    1.0
    Food was good, but having to pay .50 each for sauce packets when I just spent $21 for two breakfast meals? That's ridiculous. I wouldn't come back to this location. I've never been charged for a sauce packet on 4th/Frankford.
  • GS
    Grumpy Scot
    Feb 14, 2026
    2.0
    Ridiculously slow. 22 minutes because they were "waiting on fresh seasoned potatoes" Waiting for them to be harvested, sliced and shipped here?
  • CB
    CURTIS BRIDGES
    Jan 30, 2026
    5.0
    I really enjoyed my time eating at this Wendy's location, I had friendly staff ibe encounter and was no wait time, and I highly recommend this Wendy's
  • MR
    Malcolm Rogers
    Dec 28, 2025
    5.0
    Best wendy's ive ever been to with the best customer service
  • MS
    Michael Streb
    Dec 16, 2025
    1.0
    I waited in the drive thru line for 10 minutes before they aksed what the person wanted. Then the next car was 15 minutes to order. When I pulled across the street to order food, when I came out, the car in front of me was still sitting there waiting on food. I get bad nights, but you're a fast food restaurant and I know they dont like customers waiting that long.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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