Wendy's

3.9
713 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6815 Milwaukee Avenue, Lubbock, TX
79424, United States

Hours

Reviews

3.9
713 reviews
5 stars
342
4 stars
148
3 stars
90
2 stars
44
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned dirty bathrooms and unkempt dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed was inconsistent, with some customers reporting quick service while others faced long wait times.
  • HH
    Hanna Hammond
    Nov 10, 2025
    1.0
    The worker did not give me my card back after I paid and charged it three separate times on food, and then charged it a couple of times online. I called the store and they denied that he even worked there. I had to cancel my card and get a new one since he still has it.
  • RG
    Rain Garcia
    Nov 6, 2025
    5.0
    Took my granddaughter out on a grandpa date.
  • DM
    Dax Music
    Oct 20, 2025
    5.0
    It was clean and the staff were very friendly. Food was great! It wasn't busy when we went so it was very peaceful inside.
  • JC
    Justin Campbell
    Oct 6, 2025
    5.0
    I don’t normally eat out, and when I do it, I usually go on door dash or I just order a pizza. I decided to try out Wendy’s again and I was expecting someone to be monotone, potentially rude, and unenthusiastic at the drive-thru speaker. But I received the opposite. As soon as I drove up to the speaker, I was welcomed with a happy and energetic voice and she took care of my order without any issues. I believe her name was Vicky (give her a raise!). Not to mention the food was good too! I missed the service with a smile attitude over at fast food places and I am so happy to have experienced that here! Keep up the good work!
  • TW
    Ty Wilmeth
    Aug 26, 2025
    3.0
    Did the drive through a bit before noon on a Tuesday. The rudest person ever was running the window.

Frequently Asked Questions About Wendy's

Is Milwaukee Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.