Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned dirty bathrooms and unkempt dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Service speed was inconsistent, with some customers reporting quick service while others faced long wait times.
HH
Hanna Hammond
Nov 10, 2025
1.0
The worker did not give me my card back after I paid and charged it three separate times on food, and then charged it a couple of times online. I called the store and they denied that he even worked there. I had to cancel my card and get a new one since he still has it.
RG
Rain Garcia
Nov 6, 2025
5.0
Took my granddaughter out on a grandpa date.
DM
Dax Music
Oct 20, 2025
5.0
It was clean and the staff were very friendly. Food was great! It wasn't busy when we went so it was very peaceful inside.
JC
Justin Campbell
Oct 6, 2025
5.0
I don’t normally eat out, and when I do it, I usually go on door dash or I just order a pizza. I decided to try out Wendy’s again and I was expecting someone to be monotone, potentially rude, and unenthusiastic at the drive-thru speaker. But I received the opposite. As soon as I drove up to the speaker, I was welcomed with a happy and energetic voice and she took care of my order without any issues. I believe her name was Vicky (give her a raise!). Not to mention the food was good too! I missed the service with a smile attitude over at fast food places and I am so happy to have experienced that here! Keep up the good work!
TW
Ty Wilmeth
Aug 26, 2025
3.0
Did the drive through a bit before noon on a Tuesday. The rudest person ever was running the window.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lubbock, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lubbock, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (806) 503-2529.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Milwaukee Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Lubbock, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6815 Milwaukee Avenue, Lubbock, TX?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Is this Wendy's location open for dine-in and takeout?
Yes, Wendy's at 6815 Milwaukee Avenue offers dine-in, drive-thru, takeout, and delivery services where available.
Does Wendy's at Milwaukee Avenue serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa for payment.
How can I order Wendy's online or through the mobile app?
You can order online at https://order.wendys.com or by downloading the Wendy's app from the Apple App Store.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy's menu website and mobile app, with nutrition info also posted in-restaurant.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their contact page, call (806) 503-2529 for this location, or fill out their customer satisfaction survey online.
Are there other restaurants near Wendy's at Milwaukee Avenue where I can dine?
Nearby dining options include Panera Bread, The Toasted Yolk Cafe, Omi Sushi Delivery, Dario's Pizza & Calzones, McAlister's Deli, Kobe Steakhouse and Sushi Bar, and Kin Korean BBQ & Sushi Lounge.
What nearby places can I visit for a beauty or spa treatment after eating at Wendy's?
After your meal, you can visit nearby beauty and spa places such as Glory Nails and Spa, Arch Angel Brows, LunchboxWax Lubbock, and Radiant Waxing.
How can nearby real estate and legal services be useful if I'm new to the Lubbock area?
Nearby services like L3 Brokers, Jessica Pizana- Texas Realtor, and The Deese Law Firm PLLC can assist with real estate purchases and legal needs as you settle in the area.