Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
625 reviews
5 stars
267
4 stars
101
3 stars
71
2 stars
55
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly while others were reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with many customers reporting cold, undercooked, or poorly prepared items.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Wait Times
Long wait times reported at both drive-thru and in-store, often with no clear communication from staff.
Cleanliness
Store cleanliness received positive remarks, but some customers noted issues with the dining area.
- TTTCNov 2, 20251.0Poorly trained staff. Over charged us and the staff was unwilling to correct their mistake.
- TCTrey ContrerasOct 31, 20251.0It’s pretty bad when you order a large fry and they only fill it up half way that’s because they told me to pull up and wait for fry’s 5 min later they come out with this.
- BEBoss Mom EntertainmentOct 30, 20251.0got food poisoning do not eat here !!!
- FBFELICITY BROOKSOct 20, 20251.0The women at the window was so rude ! Cutting us off when we were speaking saying what we wanted and just plane out rude rushing us , assuming what we wanted this happened at 8:30pm on Monday , October 20th very very rude !
- SZSheila ZapataOct 9, 20255.0Brandon was very friendly! Food was great! We love signature sauce!!
Frequently Asked Questions About Wendy's
Is S. Loop Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lubbock, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lubbock, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (806) 503-3459.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Loop Wendy’s serve breakfast?
Yes, this Wendy’s location in Lubbock, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-through in Lubbock, TX?
Wendy's drive-through is open Monday through Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 2505 S Loop 289, Lubbock, TX serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's?
Yes, Wendy's offers delivery and takeout through their app or website. Check availability near you on their app or at order.wendys.com.
What payment methods are accepted at Wendy's on S Loop 289?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Lubbock for feedback or questions?
You can contact Wendy's customer care team via their website live chat, call 888-624-8140, fill out an online survey, or call the store directly at (806) 503-3459.
Are there any nearby places of interest around Wendy's at 2505 S Loop 289?
Yes, nearby places include Sweet Celebrations Bakery & Supplies, Poka Lambro Plaza shopping center, and Target Store Lubbock for shopping and local amenities.
Where can I find other food options near Wendy's at this location?
Near Wendy's, there is Little Caesars Pizza and Lubbock's Breakfast House and Grill offering other dining choices.
What nearby services can I access around Wendy's on S Loop 289?
Nearby services include CVS Pharmacy, Farmers Insurance - Joshua Copeland, Concentra Urgent Care, and Wells Fargo ATM for health, insurance, medical care, and banking needs.
Does Wendy's offer in-store dining and drive-thru options?
Yes, this Wendy's location serves dine-in customers and has a drive-thru lane available.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters where crew members can assist you.