Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
638 reviews
5 stars
270
4 stars
104
3 stars
72
2 stars
55
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Order Accuracy
Numerous customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
While some noted cleanliness in the store, others reported issues with the dining area and food handling.
Staff Attitude
Customer interactions with staff were mixed, with some praising friendly service while others reported rudeness and lack of attention.
- SDStephaine Daniel5 days ago1.0This place needs to be shut down or everybody needs to be fired and rehired. They have no sauces in stock food was thrown together Cold fries. I don't know if they don't clean out the team machines or what but every time of the 10 11 times I've ordered here my tea has been soured and wrong they always give you sweet tea when you ask her unsweet and it still soured and it tastes like soap. Something seriously needs to be done about this location before somebody gets food poisoning
- BOBenito OnofreDec 24, 20251.0Got there and order our food waited half a hour to get to the front just for them to tell us the card machine was down all day
- AGAmber GarzaDec 6, 20251.0Ordered 5 meals, all the fries were cold and hard. the kids meal chicken tenders was also hard and cold. The girl at the drive thru was rude. Taking my order back. Do better Wendy's.
- THThomas HeadDec 2, 20251.0Staff was nice, but seemed to not be overly focused on service, just doing a job. Everything in the store was out of stock. No sodas in the machine, limited choice from behind the counter. Sauces out of stock for nuggets, but no one bothered to say anything about it until the order was made. It just wasn't up to traditional fast food service even.
- LLLiam LordDec 2, 20251.0First of all I got chicken nuggets and one had a bunch of mold on it and the person asked me if I wanted any sauce and I said no and she still gave me more than 4 sauce packets and I ordered a chocolate caramel crunch frosty and they gave me a vanilla caramel crunch and they weren't even out of chocolate frosty
Frequently Asked Questions About Wendy's
Is S. Loop Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-through in Lubbock, TX?
Wendy's drive-through is open Monday through Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 2505 S Loop 289, Lubbock, TX serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's?
Yes, Wendy's offers delivery and takeout through their app or website. Check availability near you on their app or at order.wendys.com.
What payment methods are accepted at Wendy's on S Loop 289?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Lubbock for feedback or questions?
You can contact Wendy's customer care team via their website live chat, call 888-624-8140, fill out an online survey, or call the store directly at (806) 503-3459.
Are there any nearby places of interest around Wendy's at 2505 S Loop 289?
Yes, nearby places include Sweet Celebrations Bakery & Supplies, Poka Lambro Plaza shopping center, and Target Store Lubbock for shopping and local amenities.
Where can I find other food options near Wendy's at this location?
Near Wendy's, there is Little Caesars Pizza and Lubbock's Breakfast House and Grill offering other dining choices.
What nearby services can I access around Wendy's on S Loop 289?
Nearby services include CVS Pharmacy, Farmers Insurance - Joshua Copeland, Concentra Urgent Care, and Wells Fargo ATM for health, insurance, medical care, and banking needs.
Does Wendy's offer in-store dining and drive-thru options?
Yes, this Wendy's location serves dine-in customers and has a drive-thru lane available.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters where crew members can assist you.