United Supermarkets

4.4
1226 reviews

About

Grocery Store
United Supermarkets at 8010 Frankford Ave is a grocery store that provides guests with trusted quality, competitive prices and genuine hospitality. At United Supermarkets, ultimate service is delivered to every store guest on every single trip and always with a smile. From bakery and deli to meat, produce and everything in between, at United Supermarkets you’ll find everything you need to take care of your family – all in one place and at a great price. Stores can be found in 30 communities throughout Texas. United Supermarkets is a Texas-based grocery chain that operates 98 stores in Texas and New Mexico under five unique brands: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express. The United Family is a wholly-owned subsidiary of the Albertsons Companies.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

United Supermarkets
8010 Frankford Ave, Lubbock, TX
79424, United States

Hours

Reviews

4.4
1,226 reviews
5 stars
807
4 stars
264
3 stars
74
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being friendly and helpful, there are several reports of rude staff and poor service experiences.

Product Quality

Customers appreciate the variety and freshness of certain products, particularly in the deli and bakery, but there are numerous complaints about the quality of produce and pre-packaged meals.

Store Experience

The store is generally described as clean and well-organized, with a good selection of items, though some customers noted issues with stock levels and pricing discrepancies.

Pharmacy Issues

The pharmacy has received significant criticism for poor service, long wait times, and unhelpful staff, leading some customers to seek alternatives.

Convenience

Many customers value the convenience of the store's location and services, such as curbside pickup and friendly staff who assist with groceries.
  • ST
    simpler thoughts
    Nov 15, 2025
    5.0
    WHAT IS THIS PUMPKIN EGGNOG ABOMINATION????? WHY IS IT SO DELICIOUS???? IT'S LIKE LIQUID PUMPKIN CHEESECAKE!!!!!!! You guys have a really good pumpkin cheesecake as well.
  • LL
    Leanne Luna
    Nov 6, 2025
    5.0
    I have to give a huge shout out to Jama at curbside. Everytime she's there she's warm and welcoming. She has gone above and beyond to help in any way she can. United has always had great customer service, but Jama is top-notch!
  • AJ
    Ashley Jungman
    Oct 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I have to give a huge shoutout to Josh, the cashier at United on 82nd and Frankford! He is absolutely awesome — friendly, kind, and genuinely caring every single time I shop here. The world truly needs more precious, loving hearts like his. Josh goes above and beyond to make every customer feel valued and appreciated. Thank you, Josh, for brightening people’s days just by being you! 🌟👏
  • EB
    E.H. Uwe Beltz
    Oct 19, 2025
    2.0
    My primary reason for stopping at this store is getting gas. I'm not in town much anymore so I don't know how it has changed but when I am in town this is a convenient place to get gas. Almost never can I get a receipt from the gas pump and instead I have to come inside. From my memories of United I find that to be particularly odd and particular to this store. I've complained to management both in the gas station and in the main store. Nothing's changed, the last time I was there a couple weeks ago - DAMN IT, NO RECEIPT!! I hate to give a United such low scores, but somebody needs to figure it out. You do it at all the other stores as far as I remember. To be detailed, this is the store at the corner of 114th and Slide. If somebody from corporate reads this you need to get on their lazy butts! If I don't want to get receipts, I'll go to Alon. Or I'll give up on you guys and drive the extra to get to Sam's and save a little. DID I MENTION, GET THE RECEIPT PRINTERS WORKING AT THE GAS PUMPS!! Otherwise, in my book you would be four or five star place like most of United is!!
  • GD
    Gjenevieve Desaulniers
    Oct 12, 2025
    5.0
    They have a very good selection of organic products. The prices are very good. The store is large and has a deli, a restaurant area at the deli, a bakery, a butcher area, a wide variety of items in every grocery category. Friendly staff. Large parking spaces and plenty of parking.

Frequently Asked Questions About United Supermarkets

What are the operating hours of United Supermarkets at 82nd & Frankford?

United Supermarkets at 82nd & Frankford is open daily from 6:00 AM to 11:00 PM.

Where is United Supermarkets located?

The store is located at 8010 Frankford Ave, Lubbock, TX 79424, United States.