United Supermarkets at 8010 Frankford Ave is a grocery store that provides guests with trusted quality, competitive prices and genuine hospitality. At United Supermarkets, ultimate service is delivered to every store guest on every single trip and always with a smile. From bakery and deli to meat, produce and everything in between, at United Supermarkets you’ll find everything you need to take care of your family – all in one place and at a great price.
Stores can be found in 30 communities throughout Texas. United Supermarkets is a Texas-based grocery chain that operates 98 stores in Texas and New Mexico under five unique brands: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express. The United Family is a wholly-owned subsidiary of the Albertsons Companies.
While many customers praised the friendly and helpful staff, there were several complaints about rude employees and poor service experiences, particularly in the pharmacy and during curbside pickup.
Product Quality
Customers expressed dissatisfaction with the quality of produce and bakery items, noting issues with freshness and incorrect orders.
Store Experience
Overall, the store is described as clean, well-stocked, and convenient, with many positive remarks about the shopping environment and available services.
Pricing Issues
Several reviews mentioned concerns about pricing discrepancies and high costs, particularly regarding certain products and services.
LP
Laura Purl
Jan 4, 2026
1.0
Dumbest store I’ve ever been in. Good luck finding what you need, and good luck trying to use the app to clip coupons because the app hardly ever works and is user unfriendly. Also, they had about 2 self-checkouts open. Why? Goodness knows. Just to make the shopping experience even worse, I guess.
PH
Pam H
Dec 16, 2025
5.0
Good place for replenishing the pantry
JS
Johnny Scott
Dec 15, 2025
5.0
Great place.
KH
Karen Hagee
Dec 5, 2025
5.0
The team members are friendly & helpful.
KC
Kaley Cunningham
Nov 27, 2025
1.0
Thanks for substituting a turkey for a completely different brand and type. And not even telling me that it was substituted. And it was double the price! This was my first pickup order in a while and you messed up again. Won’t do it again!
Frequently Asked Questions About United Supermarkets
What are the operating hours of United Supermarkets at 82nd & Frankford?
United Supermarkets at 82nd & Frankford is open daily from 6:00 AM to 11:00 PM.
Where is United Supermarkets located?
The store is located at 8010 Frankford Ave, Lubbock, TX 79424, United States.
What types of services does United Supermarkets offer?
Services include Ready Meals, Western Union, Lottery, Coinstar, Copier/Fax Services, Starbucks Cafe, Boar's Head Deli, Vehicle Registration, and a Sushi Bar.
Does United Supermarkets have a pharmacy on site?
Yes, this location has a pharmacy available for customers.
What payment options are accepted at United Supermarkets?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby coffee shops where I can grab a drink before or after shopping?
Yes, there is a Starbucks near United Supermarkets where you can enjoy coffee and smoothies.
Where can I find a bank near United Supermarkets?
Nearby banks include Wells Fargo Bank, PlainsCapital Bank, and Peoples Bank, providing convenient options for your banking needs close to the store.
Is there a nearby place where I can rent movies or games?
Yes, there is a Redbox kiosk near United Supermarkets for renting movies and games.
Does United Supermarkets offer organic and prepared foods?
Yes, the store sells organic products and prepared foods, including bakery items and sushi.
How can I contact United Supermarkets for inquiries or feedback?
You can reach them by phone at +1 806-783-0206 or email at social@unitedtexas.com.