Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and dismissive attitudes from management.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned that the food quality was inconsistent, with complaints about stale items, incorrect preparation, and lack of freshness.
Cleanliness and Atmosphere
Customers noted that the restaurant appeared worn out and unclean, contributing to an overall negative dining experience.
Kiosk Ordering
The use of kiosks for ordering was criticized for being inefficient and frustrating, especially when staff were unhelpful.