Taco Bell

3.5
1076 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5713 Fourth Street in Lubbock. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5713 Fourth Street, Lubbock, TX
79416, United States

Hours

Reviews

3.5
1,076 reviews
5 stars
426
4 stars
221
3 stars
148
2 stars
63
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses when addressing these problems.

Food Quality

While some customers enjoyed the food, there were frequent complaints about food being served cold, poorly prepared, or lacking in ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and lack of soap in the bathrooms.

Service Speed

Customers experienced long wait times, especially during peak hours, and issues with mobile order fulfillment.
  • CS
    Candace Smith
    Nov 6, 2025
    1.0
    The customer service was the worst customer service I have ever experienced!! They did not get the order right, and when we went back in to tell them about it, they had attitudes and tried to blame us because THEY didn’t get the order right. The manager was very rude and didn’t want to help in any way, to me if you are a manager you should help a customer without attitude. And when she asked for my name i asked for hers and she didn’t want to give it to me, and as a manager, she IS required to give her name out..on top of that, she tried to snatch the receipt out of my hand, and rip it. I personally like taco bell, but this one isn’t one I would recommend to go to.
  • ZF
    Zoey Falconer
    Nov 6, 2025
    1.0
    I scheduled a pick up from door dash and went thru the drive thru to get my food (which I’ve done before). When I pulled up to the window I was told I had to park and walk inside to get my food. Even though I could see my order 2 feet away from the window, like she could’ve reached over to hand me my order. Why waste my time like that? Very unnecessary.
  • CJ
    Camron Jones
    Nov 4, 2025
    1.0
    They had God awful inappropriate rap and R&B turned up. It was a not a pleasant lunch with my wife. I will drive across town to go to another Taco Bell instead of not having a word spoken to me as a customer, having that crap music playing as loud as it was. They just simply walked our foot up to the counter and sat it down didn’t call a number out or anything. We went and sat down and the guy couldn’t walk our drinks over he yelled out “here is your drinks” 100% the worst service I’ve had in a very long time. I get it… it’s not a five star place but it’s the moral of it. Do not take kids to this one unless you allow them to hear songs about being in the sheets and sweating. I will be reaching out to the corporate office about this experience.
  • GL
    Gary Lamb
    Oct 31, 2025
    1.0
    If you're wanting Taco Bell save yourself the headache and go to a different location
  • ML
    Milly Latino
    Oct 30, 2025
    3.0
    there is no excusable reason that at 11:45 y'all aren’t selling sweet tea. you close at 1 am. Make more tea. i’m not paying for a drink replacement i'm paying for tea. honorable rating for services otherwise. my food is always right unless i go for the day crew then they usually don’t give me my add-ons, and have a bad attitude. I won’t beg for the best service in the world but i will beg for sweet tea. next time... im waiting in the drive through for y'all to brew more tea. not crazy… just not paying for Dr. Pepper anymore when I ordered sweet tea.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fourth Street in Lubbock?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday, and from 9:00 AM to 2:00 AM on Friday through Sunday.

Where is Taco Bell located in Lubbock, TX?

Taco Bell is located at 5713 Fourth Street, Lubbock, TX 79416, USA.