Taco Bell

3.7
1702 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 402 Ave Q in Lubbock. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
402 Ave Q, Lubbock, TX
79401, United States

Hours

Reviews

3.7
1,702 reviews
5 stars
725
4 stars
353
3 stars
270
2 stars
105
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including incorrect orders, missing items, and unsatisfactory preparation.

Cleanliness

The dining area was frequently described as dirty and poorly maintained, with unclean tables and trash.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • DS
    Decker The Spy
    Dec 3, 2025
    1.0
    This place had horrible service. My order was missing stuff and when I went to ask for the things that were missing, they told me it would take some time. I continue to wait like 15 mins and I go back up to the counter to ask where my food was at and the employee said that it wasn't ready. I asked how long it would take, they said they don't know... mind you the main missing thing I was asking for was a freeze. I said forget it. I get home and my fiancé's tacos have a tiny piece of chicken barely any cheese. This was a waste of time and money.
  • DB
    Devin Blackwell
    Nov 30, 2025
    1.0
    This is the slowest place on earth
  • BS
    Ben Smith
    Nov 14, 2025
    1.0
    Had to go through the drive through 3 times and waited over 2 hours for me to get up and tell me he’s out of food but I had already paid and confirmed my mobile order and he couldn’t give me a refund and was extremely rude.
  • DR
    Destiny Rose
    Nov 6, 2025
    1.0
    Ordered online , got there around 7:22 waited for about 20 mins went inside with my kids and got my drink wrong I asked for strawberry not mango flavoring , didn't get all my food till 8:30... So I had to wait an hour for my food ?? Where's the management... Don't recommend this location staff doesn't care and really slow .
  • BD
    Bailey Dew
    Oct 30, 2025
    1.0
    Genuinely needed to write a review because of how many times I have been disappointed in this location. There were three cars in front of us and it took us over 30 minutes to get our food that we ordered through the app. There were many workers inside, so I really have no idea why it took so long.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 402 Ave Q in Lubbock?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

What is the address and contact phone number for this Taco Bell location?

Taco Bell is located at 402 Ave Q, Lubbock, TX 79401. You can contact them at +1 806-993-5076.