Taco Bell

3.7
1698 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 402 Ave Q in Lubbock. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
402 Ave Q, Lubbock, TX
79401, United States

Hours

Reviews

3.7
1,698 reviews
5 stars
723
4 stars
352
3 stars
270
2 stars
105
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Many reviews highlighted poor food preparation, including incorrect items, missing ingredients, and overall dissatisfaction with the food served.

Cleanliness

The dining area was frequently described as dirty, with unclean tables and trash, contributing to a negative dining experience.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews pointed out a lack of professionalism and poor customer service from management.

Order Accuracy

A significant number of customers experienced issues with missing or incorrect items in their orders, leading to frustration and disappointment.
  • BS
    Ben Smith
    Nov 14, 2025
    1.0
    Had to go through the drive through 3 times and waited over 2 hours for me to get up and tell me he’s out of food but I had already paid and confirmed my mobile order and he couldn’t give me a refund and was extremely rude.
  • DR
    Destiny Rose
    Nov 6, 2025
    1.0
    Ordered online , got there around 7:22 waited for about 20 mins went inside with my kids and got my drink wrong I asked for strawberry not mango flavoring , didn't get all my food till 8:30... So I had to wait an hour for my food ?? Where's the management... Don't recommend this location staff doesn't care and really slow .
  • BD
    Bailey Dew
    Oct 30, 2025
    1.0
    Genuinely needed to write a review because of how many times I have been disappointed in this location. There were three cars in front of us and it took us over 30 minutes to get our food that we ordered through the app. There were many workers inside, so I really have no idea why it took so long.
  • MS
    Maggie Sharp
    Oct 26, 2025
    1.0
    Called about a DoorDash order and the girl who answered was so rude.
  • NW
    Ni-Ni Warrick
    Oct 20, 2025
    4.0
    Average Taco Bell, they have great staff members and decent prices. The lines are LONG though.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 402 Ave Q in Lubbock?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

What is the address and contact phone number for this Taco Bell location?

Taco Bell is located at 402 Ave Q, Lubbock, TX 79401. You can contact them at +1 806-993-5076.