Taco Bell

2.7
187 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9832 Slide Rd in Lubbock. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9832 Slide Rd, Lubbock, TX
79424, United States

Hours

Reviews

2.7
187 reviews
5 stars
54
4 stars
15
3 stars
20
2 stars
10
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold items and incorrect preparation.

Staffing Issues

Customers noted that the location often appeared understaffed, leading to long wait times and poor service.

Management Concerns

There were complaints about management's lack of responsiveness to issues and overall poor handling of customer service.
  • KS
    Kirk Sears
    2 days ago
    2.0
    I just waited 21 minutes for an order I placed at the kiosk at 98th and slide Taco Bell in Lubbock. After I made sure the number of items was correct, I got home to realize I paid for seven soft taco supremes and only received soft tacos. Basically got ripped off but it’s too far away to go back and waste another 20-30 minutes. Wish yall could do better.
  • BG
    Bj Gilpatrick
    Dec 16, 2025
    4.0
    Ok
  • CC
    Celeste
    Dec 1, 2025
    1.0
    THIS IS TO THE OWNERS OF THIS PARTICULAR TACO BELL! MY QUESTION IS.... DO YOU TRAIN THESE WORKERS? EVERYTIME WE COME TO THIS TACO BELL, THEY HAVE THE WORST ATTITUDE AND CUSTOMER SERVICE EVER! THEY DO NOT KNOW HOW TO MAKE THE MENU FOOD RIGHT AND THEIR IS ALWAYS SOMETHING MISSING FROM ORDERS! DO YOU TELL THEM THEY CAN TREAT CUSTOMERS LIKE THEY DON'T MATTER?! YOU CAN BE AT THE DRIVE THRU LINE FOREVER AND UNTIL THEY DECIDE, THEY WILL ADDRESS YOU, AND IT'S NOT IN A GOOD ATTITUDE. IT'S CRAZY TO ME AND VERY BAD FOR YOUR BUSINESS THAT YOU ALLOW THIS HORRIBLE SERVICE TO CONTINUE. POOR CUSTOMER SERVICE, POOR FOOD QUALITY, AND THE WORST ATMOSPHERE EVER IS REFLECTING ON YOU THE OWNER BECAUSE YOU ALLOW THIS TO CONTINUE! WE WILL NOT GIVE ANYMORE SERVICE TO THIS TACO BELL AGAIN!
  • CB
    Courtney Bushell
    Nov 28, 2025
    1.0
    Guess they gave up on cutting things and on top of that my taco was destroyed under two beefy fives
  • DD
    Dee
    Nov 13, 2025
    1.0
    They charged me $3.99 for a crunchwrap with basically no filling...so disappointing. What is going on with fast food lately? If you wouldn't serve a dry empty tortilla shell to a loved one why serve it to a paying customer?

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 9832 Slide Rd, Lubbock?

Taco Bell at 9832 Slide Rd in Lubbock is open daily from 9:00 AM to midnight.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell offers drive-through service every day from 9:00 AM to midnight.