Subway

3.7
272 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 6301 19th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6301 19th Street, Lubbock, TX
79407, United States

Hours

Reviews

3.7
272 reviews
5 stars
136
4 stars
41
3 stars
24
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful service, with several instances of employees being dismissive or disrespectful.

Food Quality

Numerous reviews mentioned issues with food preparation, including incorrect orders, insufficient ingredients, and poorly made sandwiches.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions and poor food handling practices.

Staffing Issues

Several reviews indicated that the location was often understaffed, leading to slow service and longer wait times.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, many others expressed frustration with consistency and service quality.
  • JC
    J Cast
    Nov 13, 2025
    1.0
    Worst customer service ever. They take your payment with the same gloves they use to make sandwhiches. Very unsanitary and I'm surprised they are still open. Most of their employees are not nice
  • SG
    Stephanie Galicia
    Oct 24, 2025
    1.0
    Server rushed me to order threw my stuff on my sandwich and put my dressing in a big globon one end of my sandwich
  • PG
    Priscilla Garces
    Oct 6, 2025
    1.0
    Don’t ever post reviews but tried calling several times and no answer. Had placed a mobile order for my son before his game so he could snack on something, Asked for teriyaki chicken and my son sends me a picture of just veggies no chicken.
  • TH
    terry harvey
    Oct 1, 2025
    1.0
    The sandwich bread so hard I couldn't hardly eat mine, ended up eating vegetables with a fork and throwing away the bread. I was very disappointed with the food.
  • DB
    Denise Bailey
    Aug 31, 2025
    1.0
    We walk in the was only one girl there. She told us it would be 15 minutes before she waited on us.She said the other worker was out. So we waited while she was filling a order and then a second one. Then a employee of yours can in on the phone and got some cookies and left. The after the girl got through with the second order . She waited on us . Told her what bread I wanted for my sandwich and it was not out. There was some in another oven that we liked . She was told she had to use it later on. I was pissed and my husband too. So we told her nicely we were living. I work in the restaurant business to. U Don't do people like that. Y'all will loose business like that . People don't want to work at all.it pisses me off. People need to go to work. This is is no dam reason for that at all. Y'all need to get your bosses on this We probably won't go back. Yesterday August 31. Is when this happened

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lubbock?

The Subway restaurant is located at 6301 19th Street, Lubbock, TX 79407.

What are the opening hours of the Subway at 6301 19th Street?

The Subway is open daily from 9:00 AM to midnight.