Subway

3.7
274 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lubbock Subway® Restaurant at 6301 19th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6301 19th Street, Lubbock, TX
79407, United States

Hours

Reviews

3.7
274 reviews
5 stars
136
4 stars
42
3 stars
24
2 stars
20
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive behavior from staff.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning issues like insufficient meat, hard bread, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary practices, such as employees handling food with dirty gloves.

Staffing Issues

Many reviews mentioned understaffing, leading to slow service and long wait times, particularly during busy hours.

Mixed Experiences

There were a few positive comments about friendly staff and good service, indicating that experiences can vary significantly.
  • JR
    Joel Rodriguez
    Dec 11, 2025
    4.0
    Dined in last night and had the best experience great food and great employees best subway in town
  • TT
    Texas
    Nov 23, 2025
    2.0
    If you want bread go here they hardly put meat in sandwich and if you ask for more they charge you extra will not return to this place
  • JC
    J Cast
    Nov 13, 2025
    1.0
    Worst customer service ever. They take your payment with the same gloves they use to make sandwhiches. Very unsanitary and I'm surprised they are still open. Most of their employees are not nice
  • SG
    Stephanie Galicia
    Oct 24, 2025
    1.0
    Server rushed me to order threw my stuff on my sandwich and put my dressing in a big globon one end of my sandwich
  • PG
    Priscilla Garces
    Oct 6, 2025
    1.0
    Don’t ever post reviews but tried calling several times and no answer. Had placed a mobile order for my son before his game so he could snack on something, Asked for teriyaki chicken and my son sends me a picture of just veggies no chicken.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lubbock?

The Subway restaurant is located at 6301 19th Street, Lubbock, TX 79407.

What are the opening hours of the Subway at 6301 19th Street?

The Subway is open daily from 9:00 AM to midnight.