Subway

3.3
340 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 2515 82nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2515 82nd St, Lubbock, TX
79423, United States

Hours

Reviews

3.3
340 reviews
5 stars
131
4 stars
56
3 stars
30
2 stars
18
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff, particularly from management.

Wait Times

Customers frequently complained about long wait times, both in-store and at the drive-thru, often exceeding 30 minutes.

Food Quality

Several reviews mentioned issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.

Staffing Issues

Many customers noted that the location is often understaffed, leading to delays and poor service.

Positive Experiences

Despite the negative feedback, some customers praised individual employees for their kindness and work ethic, as well as the taste of the food when prepared correctly.
  • AM
    ann mcguire
    Oct 26, 2025
    3.0
    The cashier was nice but dame it took 35 minutes for my order shite I wanted to ask for a few bucks back for my gas
  • ML
    Melody Lucoski
    Oct 8, 2025
    5.0
    The 2 ladies working today were really sweet and funny. My hubby and I enjoyed our lunch because of their kindness. Thank you Kendra and Judy.
  • RZ
    Ramon Zubiate
    Oct 2, 2025
    1.0
    Expect to wait 20 minutes at least. Horrible customer service.
  • RM
    Robert Martin
    Aug 8, 2025
    1.0
    Sandwich maker had a 3 inch open wound on his face. Then threw the meatball on the counter, then picked it up with his hand and put it back in the sandwich. When I said I didn’t want that one, he took the offending meatball out with his finger and was continuing on. I was so disgusted I had to leave before I said something I would regret.
  • IL
    Insane Lane
    Aug 5, 2025
    1.0
    Got a steak and cheese from the drive thru and it’s ice cold. Also the lady working was rude and unprofessional. She acted like she didn’t want to be there so why do you let her stay there.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2515 82nd St in Lubbock?

Subway is open daily from 9:00 AM to 3:00 AM.

Does Subway offer delivery and pickup services?

Yes, Subway offers in-store pickup and delivery services for your convenience.