Subway

3.3
281 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 6302 Frankford Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6302 Frankford Ave, Lubbock, TX
79424, United States

Hours

Reviews

3.3
281 reviews
5 stars
120
4 stars
38
3 stars
24
2 stars
11
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, incorrect toppings, and even moldy items.

Staffing Issues

Many reviews mentioned being short-staffed, leading to slow service and overwhelmed employees.

Customer Experience

Several customers expressed frustration with the overall dining experience, citing unprofessional behavior from staff and lack of attention to customer needs.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted good food quality on occasion.
  • RC
    Richard Casey
    Oct 26, 2025
    1.0
    Very poor service. Ordered a sandwich and when I got it through door dash there was no mayo, no salt or pepper and it wasn’t even toasted, I actually called to make sure they toasted it and he said he would. Ruined the evening all together! I won’t be back
  • MM
    Mack
    Aug 7, 2025
    1.0
    Girl working seemed new. Barely cut my sandwich so everything was sticking out. Got 4 slices of meat on my foot long, and mayo spread everywhere. She was working on to-go order when we came in and immediately helped me, but 4 more people came in and the manager or other person working with her didnt come to help her. Just continued stocking bread when they're busy. Honestly just felt bad for the girl bc someone has got to have messed up her training to be this bad.
  • AA
    Ashlyn Anguiano
    Jul 31, 2025
    1.0
    The girl working there tonight needs to be fired 100 times
  • CL
    Cheyenne Lopez
    Jul 21, 2025
    1.0
    I've always been a customer of Subway . the store on 34th Street need to open that window for people that cannot walk is in wheelchairs went by today. I can't walk knee surgery and I cannot get off and get my food. And I told her can you please make some exception today. Why I put the drive-thru window if you're not going to use it to help people out. Need to open that window for service.
  • JW
    Jennifer Warren
    Jul 9, 2025
    5.0
    My sandwich was delicious. The young man worked hard to make what I ordered.

Frequently Asked Questions About Subway

Where is Subway located in Lubbock?

Subway is located at 6302 Frankford Ave, Frankford Center, Lubbock, TX 79424.

What are the hours of operation for Subway at Frankford Center?

Subway is open every day from 9:00 AM to 11:00 PM.