Location.com logo
Brand Certified

Subway

3.3
(282 reviews)

Business Details

6302 Frankford Ave, Lubbock, TX
79424, United States
(806) 687-5275
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lubbock Subway® Restaurant at 6302 Frankford Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6302 Frankford Ave, Lubbock, TX
79424, United States

Hours

Reviews

3.3
282 reviews
5 stars
119
4 stars
38
3 stars
24
2 stars
11
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.

Staffing Issues

Many reviews mentioned being short-staffed, leading to slow service and overwhelmed employees.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing ingredients.
  • SL
    Sunny Luanne
    Jan 5, 2026
    1.0
    I should have used my common sense and driven off. No one at the drive thru except me. I work 5 minutes away from this Frankfurt ave location so decided to come here and grab something. I arrived at 12:05pm and still awaiting to get my 6”inch tuna sandwich. It is now 12:28pm and still waiting.
  • CJ
    Casidy Jones
    Dec 9, 2025
    1.0
    Went for lunch with my BF. She the manager was very rude . Lettuce was brown and bread was so hard you could not pull it off the rest of the sandwich. When we asked for the sandwich to be remade the manager we r was very rude and snatched it out of our hands and proceeded to make the wrong sandwich. When I told her that was not my sandwich and asked if she was even paying attention to the one we had issues with she started yelling. I asked for my money back and was asking who owned that location she told me to shut up if I wanted it money back. Then I got less back than I was charged
  • RC
    Richard Casey
    Oct 26, 2025
    1.0
    Very poor service. Ordered a sandwich and when I got it through door dash there was no mayo, no salt or pepper and it wasn’t even toasted, I actually called to make sure they toasted it and he said he would. Ruined the evening all together! I won’t be back

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: