Subway

3.6
301 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lubbock Subway® Restaurant at 1109 University Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1109 University Ave, Lubbock, TX
79401, United States

Hours

Reviews

3.6
301 reviews
5 stars
136
4 stars
55
3 stars
30
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed their meals, while others complained about stale bread, missing ingredients, and hygiene issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Long wait times reported for both in-store and online orders, with some customers expressing frustration over delays.
  • TB
    Thomas Bonds
    Dec 12, 2025
    5.0
    Awesome staff and great food!
  • MM
    Maria
    Nov 23, 2025
    1.0
    Why is it so hard to follow directions? I picked up my mobile order that asked for my sandwich to be toasted and with extra honey mustard. I picked it up and brought it back home to eat and it was not toasted and had no honey mustard at all. Even to have a job like this you need to be smart. Very unsatisfactory.
  • BV
    Brandon Vest
    Oct 25, 2025
    1.0
    If I could rate this Subway 0 stars I would. I order me and my wife subway online. I went and picked up the order brought it back to our house so we can eat. I took not even 2 bites of my sandwich and pulled out a hair out of my sandwich. WOULD NOT RECOMMEND! Save a trip and go elsewhere
  • A
    Đanzing
    Sep 25, 2025
    1.0
    This subway sucks. The bread was stale, the employee made and cut the sandwich very sloppily and it had an aftertaste of cigarette ash. Also there was no tea. Worst subway location I've ever been to. Go to the gas station subway on the 27 exit towards Marsha sharp. Its much better
  • CG
    CM Garcia
    Sep 24, 2025
    5.0
    Food was great. Good service.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Lubbock?

The Subway restaurant is located at 1109 University Ave, Lubbock, TX 79401.

What types of meals does Subway at 1109 University Ave serve?

This Subway location serves breakfast, lunch, and dinner.