Subway

3.6
299 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 1109 University Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1109 University Ave, Lubbock, TX
79401, United States

Hours

Reviews

3.6
299 reviews
5 stars
135
4 stars
55
3 stars
30
2 stars
19
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others were reported as rude and unprofessional.

Food Quality

Inconsistent food quality; several customers reported issues with incorrect orders, stale bread, and unsanitary practices.

Order Fulfillment

Frequent complaints about long wait times for online orders and incorrect items being served.

Hygiene Concerns

Multiple reviews highlighted unsanitary practices, including improper handling of food and cleanliness issues.

Staffing Issues

Reports of understaffing leading to slow service and poor customer experiences.
  • BV
    Brandon Vest
    Oct 25, 2025
    1.0
    If I could rate this Subway 0 stars I would. I order me and my wife subway online. I went and picked up the order brought it back to our house so we can eat. I took not even 2 bites of my sandwich and pulled out a hair out of my sandwich. WOULD NOT RECOMMEND! Save a trip and go elsewhere
  • A
    Đanzing
    Sep 25, 2025
    1.0
    This subway sucks. The bread was stale, the employee made and cut the sandwich very sloppily and it had an aftertaste of cigarette ash. Also there was no tea. Worst subway location I've ever been to. Go to the gas station subway on the 27 exit towards Marsha sharp. Its much better
  • CG
    CM Garcia
    Sep 24, 2025
    5.0
    Food was great. Good service.
  • KM
    Kaid M.M.
    Sep 12, 2025
    5.0
    Oreon gave me the best customer service and the best sandwich I've ever received at any subway location! He ran ts like the navy!!
  • CL
    Christian Lopez
    Sep 4, 2025
    5.0
    Great customer service. Very friendly and professional. I also loved the Christian music they play. I will definitely be eating at this subway more often.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Lubbock?

The Subway restaurant is located at 1109 University Ave, Lubbock, TX 79401.

What types of meals does Subway at 1109 University Ave serve?

This Subway location serves breakfast, lunch, and dinner.