Subway

3.9
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 4412 50th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4412 50th St, Lubbock, TX
79414, United States

Hours

Reviews

3.9
249 reviews
5 stars
142
4 stars
36
3 stars
21
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and attentiveness, while others were reported as rude or dismissive.

Food Quality

While many customers enjoyed the food and found it fresh, there were several complaints about incorrect orders, stale bread, and unsanitary conditions.

Cleanliness

Some reviews highlighted the cleanliness of the store, while others reported unsanitary practices, such as using dirty utensils.

Order Accuracy

Numerous customers expressed frustration with incorrect orders, both for online and in-store purchases, leading to dissatisfaction.

Staffing Issues

Several reviews noted that the store was often understaffed, resulting in slow service and longer wait times.
  • HM
    Hannah Miller
    Nov 4, 2025
    1.0
    Got two footlongs expecting them to be good as we love subway but the sandwich tasted old and stale didn’t even give the time to cut it. Got cookies gave me the wrong one and was just awful very disappointed considering I paid 28$!!
  • KV
    Ky Varnell
    Oct 26, 2025
    1.0
    The sandwich was way over toasted. When I mentioned it was a little over toasted the lady got snippy and very rude immediately. I politely asked if she could remake it and she talked down to me. I ended up not getting anything and walking out. If you don’t like customer service, that’s understandable. But don’t make that the customers problem you hate your job and can’t do it right or politely.
  • FR
    Felix Rodriguez
    Oct 14, 2025
    1.0
    I visited the establishment to place an order, but the employee was outside with friends or family. She informed me that the system was experiencing technical difficulties. It is concerning that this issue has persisted with this particular store. I will withdraw my funds to a different location.
  • SB
    Sara brown
    Oct 14, 2025
    5.0
    Gabriella is an amazing manager and made sure we were taken care of, the store was extremely clean and the food is always great.
  • AR
    Aleks Rodriguez
    Sep 4, 2025
    5.0
    Angela did amazing. So informative on daily specials and promotions. She made our visit worthy. Thank you ma'am.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4412 50th St, Suite B, Lubbock, TX 79414, USA.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 11:00 PM.