Subway

3.7
348 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lubbock Subway® Restaurant at 5816 4th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5816 4th St, Lubbock, TX
79416, United States

Hours

Reviews

3.7
348 reviews
5 stars
167
4 stars
68
3 stars
25
2 stars
17
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received stale or poorly made sandwiches.

Customer Service

Customer service varied significantly; some staff were friendly and efficient, while others were rude and dismissive, leading to negative experiences.

Cleanliness

The cleanliness of the establishment was frequently mentioned, with some customers noting it was tidy while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing ingredients and wrong items, particularly with online and drive-thru orders.

Management Issues

Several reviews highlighted poor management and employee attitudes, with complaints about rudeness and lack of professionalism from staff and management.
  • LB
    LD Brown
    Oct 26, 2025
    5.0
    The food 🥘 is amazing 😻 to try
  • MK
    Melanie Knox
    Oct 13, 2025
    5.0
    Great experience Clean and tidy Excellent customer service
  • BM
    Brooke McKay
    Oct 4, 2025
    1.0
    I there was a fly embedded into my sandwich. The health department needs to shut them down
  • LH
    Luke Harrington
    Aug 6, 2025
    1.0
    Baffles me how some people don’t know how to toast bread, yall have a machine designed to do so with a set timer. Biting into my sandwich was like biting into a sponge…what more could you expect from this place though
  • AA
    Amada Arviso
    Jun 29, 2025
    1.0
    The worst subway I’ve ever been too I ordered a spicy Italian meat was so hard they smothered it with mustard after I said light mustard they didn’t toast my bread the veggies were disgusring my fried ordered the cheesy garlic steak meat looked old and it looked like the used milk instead of mayo both sandwiches were a disgusting I will never use this subway again yucky yucky

Frequently Asked Questions About Subway

What types of meal services does Subway at 5816 4th St offer?

Subway serves breakfast, lunch, and dinner at their 5816 4th St location.

What are the operating hours of this Subway location?

This Subway is open Monday through Saturday from 9:00 AM to 11:00 PM and closed on Sundays.