Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lubbock, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8010 S University for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,585 reviews
5 stars
805
4 stars
371
3 stars
202
2 stars
73
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, bland, or improperly prepared items.
App Experience
While some customers appreciated the app for ordering, others faced issues with order accuracy and payment processing.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and enjoyed specific menu items like drinks and desserts.
- RSRichard Smith6 days ago4.0Prompt service. Food hot and as fast food goes fresh. Courteous employees. Clean environment.
- CHCristina HidalgoDec 28, 20254.0This Sonic is usually amazing…great, friendly staff, and hot food.
- ZMZack MorphewDec 19, 20251.0Messed up our food didn't listen and didn't make the food taste good or wasn't right
- JCJessica CortinasDec 14, 20251.0Vanessa, my carhop cussed me out when i attempted to review with her the change she had given me was incorrect. Better to use a credit card. Does sonic screen for math skills in their employees handling money? Terrible experience.
- SHsamual hardcastleOct 25, 20252.0Horrible service bunch of undisciplined little kids working here that don't follow simple instructions. Had to ask for cutlery multiple times also got order wrong twice. This place needs a lot of TLC.