Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lubbock, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1901 34th Street And Avenue S for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,660 reviews
5 stars
903
4 stars
379
3 stars
190
2 stars
66
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some experiencing delays of over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing drinks.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or stale items.
Customer Service
Several reviews mentioned rude or unhelpful staff, impacting the overall customer experience.
App Functionality
The Sonic app was noted as frequently malfunctioning, leading to frustration among customers trying to place orders.
- BBBayron alexander BoquinDec 30, 20255.0BUENA CALIDAD Y SERVICIO
- CBCharles BufordDec 10, 20253.0Pulled in for a quick bite and ordered a small double with a drink. I made sure to ask them for the drink size to be the one under the 44 oz, the large, because the Route 44 is just too big. But when my order came I had been charged for the Route 44 and that's what they brought.
- SSShane StrawbridgeOct 26, 20251.0Be prepared to wait too long for your order and always check your order before you leave. Slow service, food/drinks often wrong, nothing done to make it right. My most recent visit took 20 minutes and four check-ins to get a single drink correct.
- JOJosh OrtaSep 21, 20251.0Waited 20+ minutes for 3 drinks. They claimed to be short handed but sounds like just another excuse. Ended up just leaving instead of waiting longer even though we paid for the drinks already. Next time it would be nice to know ahead of time if there is a high idle time.
- GSGinger SheltonSep 12, 20253.0Food isn't as fresh as it was years ago. I guess there's no such thing as 'a good ol fashioned burger' - fries were old an cold