Service Issues
Customers frequently reported problems with order accuracy and slow service, with many mentioning rude or unhelpful staff.
Food Quality
There were numerous complaints about food quality, including overcooked items, incorrect orders, and unsanitary conditions.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
App Functionality
Many customers experienced difficulties with the app, including issues with placing orders and receiving incorrect items.
Drink Satisfaction
Customers generally enjoyed the drinks, particularly during happy hour, but some noted inconsistencies in quality.