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Sonic Drive-In

4.1
(453 reviews)

Business Details

12702 Indiana Avenue, Lubbock, TX
79423, United States
(806) 701-4850

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lubbock, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12702 Indiana Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
12702 Indiana Avenue, Lubbock, TX
79423, United States

Hours

Reviews

4.1
453 reviews
5 stars
252
4 stars
103
3 stars
44
2 stars
21
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, long wait times, and incorrect orders.

Food Quality

While many enjoyed the food, there were complaints about missing items, incorrect orders, and food not being prepared properly.

Positive Staff Interactions

Several reviews highlighted friendly and attentive staff, particularly in resolving issues.

App and Ordering Problems

Customers experienced difficulties with the app, including incorrect pricing and issues with order accuracy.
  • LW
    leslie wesley
    Feb 25, 2026
    1.0
    Burned...everything was burned.
  • SS
    Sandy
    Nov 22, 2025
    1.0
    This review is strictly for the owner and doordashers. I had a pickup today for 1 route 44 coke and when I pushed the button a man came over the speaker and when I said it was a doordash he was the rudest person when he said it will be out when it's ready. So ok I waited 10 minutes and pushed the button again to remind them I was still waiting. The same guy acted like I was a total bother. Waited another 10 minutes and pushed the button again to remind them it was only one drink. And at this point the drive in was totally empty except for me. This time a female answered and informed me that we were never checked in. She brought the drink out immediately and apologized for her managers behavior. This customer had a food order I had picked up before I got to sonic and when I dropped both orders off the customer informed me that they called doordash and complained about the late delivery and that they withdrew my tip. Thanks a lot Mr. Manager. We're out delivering for y'all trying to make a living like y'all, so why? What did I do to piss you off by pushing that red button. It's hard out here making money for restaurants as well as myself, but you get paid for the order I deliver, and my money comes from my promptness and getting your food to the customer as fast as possible. Don't make it harder than it already is just because you're having a bad day and your miserable with your life.
  • TS
    Trista S
    Sep 29, 2025
    2.0
    This sonic has taken so much money from me dollar by dollar. I pay for extra bacon and dont get any, I pay for hot fudge and dont get any. Always when I order in the app
  • AI
    Andrew Smith (ItemNine)
    Mar 23, 2021
    1.0
    Waited over 20 minutes order was wrong. Said I would just take it because I waited 20 minutes. I asked for the green chili that I was charged for was told I would be charge again for it because they added queso that I didn't ask for.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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