Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 305 Frankford Ave. in Lubbock, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chelsi and Brittany for their excellent service.
Food Quality
While some reviews noted delicious food, others reported issues with undercooked or poorly prepared items, leading to mixed opinions on food quality.
Order Accuracy
Several customers expressed satisfaction with order accuracy, but there were also complaints about incorrect orders and missing items.
Timeliness
Timeliness of food preparation and delivery received mixed feedback, with some customers experiencing delays while others reported prompt service.
Overall Experience
The location is frequently described as the best Pizza Hut in town, with many customers expressing loyalty and a desire to return despite some negative experiences.
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Dj Wojo
4 days ago
5.0
Had an order for pickup the waiting area is very small the staff was very professional the food was to be as expected for Pizza Hut... Order was ready on time as promised
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Angie Thompson
Nov 10, 2025
5.0
Good food, quiet, friendly staff!
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Adrian
Nov 1, 2025
2.0
I usually don’t have any complaints about this Pizza Hut — it’s a nice place with friendly people, and I’ve always had good experiences here.
However, during my recent visit, I placed an online order and chose to pay at the store. When I arrived, I noticed the employee working the fryer dropping wings into the oil. I could tell they were mine based on the count. Then I saw him drop one wing into the trash by mistake. After someone apparently said something to him about the missing piece, he shrugged, pulled the wing out of the trash, and threw it back into the fryer.
I immediately asked for a fresh batch to be cooked in a clean fryer, which the staff did. Still, that kind of behavior is unacceptable — food safety should always come first. I love this location and the people are usually great, but that employee definitely needs retraining.
I spent over $100 on this order, and I just want to make sure management is aware so this doesn’t happen again.
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Debbie Fuller
Oct 2, 2025
5.0
Best in town
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Jessica Stone
Sep 26, 2025
5.0
Service is the best. The people are so great! Best location by far.