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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.1
(906 reviews)

Business Details

3004 W loop 289, Lubbock, TX
79407, United States
(806) 797-0881

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lubbock is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3004 W loop 289, Lubbock, TX
79407, United States

Hours

Reviews

3.1
906 reviews
5 stars
327
4 stars
134
3 stars
77
2 stars
83
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Customers frequently reported unsatisfactory food quality, including cold items, small portions, and incorrect orders.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the dining area.

Management Issues

Many customers expressed concerns about poor management and lack of staff training, leading to a chaotic dining experience.
  • MH
    Manfred Hase
    4 days ago
    5.0
    Great food and service
  • DW
    Darlene Wanderlich
    Feb 6, 2026
    1.0
    This location should be closed. I can definitely understand why this location has 3 stars. I went through the drive-thru with no service. I stopped at the intercom to place an order. Waited a few minutes and someone finally came on. I was asked to pull around, and so I did. I waited at least five minutes with no service. I could see at least 4-5 employees coming and going in the kitchen. A few would stare and look away. Seriously? This is horrible. They only had two cars in the parking lot so it’s not like they were busy. But still this shouldn’t excuse this type of behavior. I will add, my husband went to the same location before Christmas to get me a gift card as part of my stocking stuffer. He had a horrible experience with the cashier and manager. My husband explained them as very rude and seemed like they did not want to be there. So he told them he will go somewhere else. I don’t understand this type of service when there is plenty of competition. Please don’t come here. Don’t waste your time or energy. Go somewhere they will appreciate your business.
  • JT
    Josh T
    Jan 20, 2026
    1.0
    Barely anyone is here if there is a full crowd like Chick-fil-A I wouldn't take a nap but there are less then 5 people when I came and took a nap and a elderly lady manager tell me loudly to not sleep here well there is a lack of customer service I just may be grumpy.
  • JB
    Jadah B
    Jan 14, 2026
    1.0
    Horrible experience. Customer needs to be retrained. Team member slammed the order window and went to talk crap about me because I asked why my order was taking so long when they weren’t busy. Bread was really hard so I couldn’t enjoy my sandwich either
  • TL
    Traci Lincoln
    Jan 14, 2026
    1.0
    Ordered through Doordas and it was wrong. Recorded and called stote my $16 dollar salad was less than half full and I was like wth?

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lubbock accept reservations?

No, Panera Bread in Lubbock does not accept reservations.

What are the operating hours for Panera Bread in Lubbock?

Panera Bread is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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