Panera Bread

3.1
262 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lubbock is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4407 98th St, Lubbock, TX
79424, United States

Hours

Reviews

3.1
262 reviews
5 stars
103
4 stars
35
3 stars
11
2 stars
18
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and missing items.

Cleanliness

While some customers noted a clean environment, others reported dirty tables and unsanitary conditions.

Management Problems

Several reviews pointed to poor management practices, including lack of staff training and inadequate communication with customers.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly staff and good food, while others reported terrible service and food quality.
  • OT
    Orlando Tijerina
    Nov 3, 2025
    1.0
    Management is terrible. Staff was unhelpful and the manager was dismissive. Food was cold didn't receive some of my order.
  • BM
    Becca Mac
    Oct 26, 2025
    3.0
    HORRIBLE DRINK CARRIERS!!! I had 2 large drinks and the cup holder totally tore when I went to grab it at home. Lost most of it...I'm disgusted that they would output a product without testing it first. If you get 2 larges...just carry them 😬
  • EK
    Erica Koolaid
    Oct 22, 2025
    1.0
    We went here not too long after it opened, the manager then was rude and it took so long to get our food and it wasn't good at all. Fast forward to today: we go in, there is no one working the counter, it looks closed inside. We order at the kiosk. We wait for someone to come give us our drink cups, took about 5 minutes for 1 person to notice. (Mind you, there is only 1 guy siting at a table just drinking coffee, no one at the drive thru...) The coffee is cold, no milk, asking to get any creamer was a hassle and they wouldn't give you more than 2. The pastries were out of a fridge and cold as ice. we get some of our food. I wait for my sandwich. Everyone else has eaten and I get mine 30 mins later. We gave it a second chance after years, and glad to see it's still the worst place to get food or any service at all :)
  • GG
    G
    Sep 20, 2025
    5.0
    Place is clean and the service the last month has been really excellent . The kitchen sink cookie is now my favorite
  • JG
    Jacklyn Garcia
    Sep 6, 2025
    5.0
    The staff here was so amazing and so friendly and very knowledgeable about their menu items and Tiffany was so sweet and very helpful we will definitely be back to visit

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lubbock accept reservations?

No, Panera Bread in Lubbock does not accept reservations.

What are the operating hours for Panera Bread in Lubbock?

Panera Bread in Lubbock is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.