Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.5
167 reviews
5 stars
48
4 stars
13
3 stars
8
2 stars
9
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude employees and long wait times.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders.
Food Quality
Several reviews mentioned receiving cold or stale food, with some customers experiencing food safety concerns.
Management Issues
Feedback indicated a lack of effective management and training, contributing to the overall poor service experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
- TTTracy TunnellNov 9, 20251.0Slowest service ever.
- DMDr. Vincent MillerNov 5, 20251.0Manager had on flip flops behind the counter
- YMYvette MarieOct 26, 20251.0So they left out my pies in my door dash order. So I called abd Ashley the night manager was not only rude. But rushing to get off the phone . Wow McDonald's if she hates her job. Help her find. One she likes..
- NMNaminae MartinezOct 15, 20251.0I wouldn’t even be upset, but if I pay for a large - I would prefer a large. Must I even say more? Happens every time.
- JKJames KufnerOct 14, 20251.0Waited at curbside stall for 18 minutes before having to go inside to retrieve my order which consisted of 2 cold McDoubles and stale fries. Already late for my next work call I sat to suffer through my meal. This location was playing some god awful gangster rap over the sound system in store. Would not recommend and definitely am not bringing my family back to this location
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Lubbock, TX?
McDonald's is open from 5:00 AM to 11:00 PM on Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 10:30 PM Monday through Thursday, and Sunday; Fridays delivery ends at 10:00 PM; Saturdays delivery is available until 11:30 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods are accepted at McDonald's on Indiana Ave?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide free WiFi for customers?
Yes, free WiFi is available at this McDonald's location.
Is there seating available at McDonald's and is the location wheelchair accessible?
Yes, there is seating available, including wheelchair accessible seating and entrance, as well as wheelchair accessible restrooms.
Which apps can I use to order McDonald's for pickup or delivery?
You can use the McDonald's app available on the Apple App Store and Google Play Store for mobile ordering and deals.
What nearby places can I visit around McDonald's at 12806 Indiana Ave?
Nearby places include gas stations like Phillips 66 and Circle K, supermarkets such as United Supermarkets, and coffee shops like Starbucks, which can be convenient for shopping or fueling up before or after dining.
Are there other fast food or dining options close to this McDonald's location?
Yes, Sonic Drive-In is a nearby fast food restaurant where you can find additional dining choices.
What automotive services are available near the McDonald’s on Indiana Ave?
Nearby automotive services include oil change stations like Oil Changers and repair shops such as Sancho’s Performance and Lopez Paint & Body.