Brand Certified
McDonald's
2.5(184 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12806 Indiana Ave, Lubbock, TX
79423, United States
Certified by McDonald's • Mar 01, 2026
(806) 445-0333
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.5
184 reviews
5 stars
52
4 stars
16
3 stars
8
2 stars
11
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude employees, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers experiencing food poisoning or receiving incorrect items.
Customer Experience
While some customers praised friendly staff and good experiences, the majority highlighted a lack of professionalism and poor management.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a consistent issue with order fulfillment.
- DNDaniel NethercuttFeb 19, 20265.0Always great service here
- HHHappyFeb 14, 20265.0I usually go to the McDonald's that is on Indiana and by 130th the people that are always so sweet so kind they recognized me and my dogs.
- AHAdan HidalgoFeb 10, 20261.0Made an online order for drive-thru pickup, they gave my food to someone else, had to reorder all my food again, and they still got it wrong 😑 horrible service stay away from this place
- NPNicholas PerezFeb 7, 20261.0Has to be slowest and worst McDonald’s in lubbock
- APAley PJan 13, 20261.0Bag was standing the whole time, burgers got messed up, strip chickens are burnt, no sauces even when I ordered 2 bbq sauces, no tissues, old fries. And yes of course the girl handed me my order was rude as hell. This location has always been my only one that I go, but it's getting worse recently.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Lubbock, TX?
McDonald's is open from 5:00 AM to 11:00 PM on Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 10:30 PM Monday through Thursday, and Sunday; Fridays delivery ends at 10:00 PM; Saturdays delivery is available until 11:30 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods are accepted at McDonald's on Indiana Ave?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide free WiFi for customers?
Yes, free WiFi is available at this McDonald's location.
Is there seating available at McDonald's and is the location wheelchair accessible?
Yes, there is seating available, including wheelchair accessible seating and entrance, as well as wheelchair accessible restrooms.
Which apps can I use to order McDonald's for pickup or delivery?
You can use the McDonald's app available on the Apple App Store and Google Play Store for mobile ordering and deals.
What nearby places can I visit around McDonald's at 12806 Indiana Ave?
Nearby places include gas stations like Phillips 66 and Circle K, supermarkets such as United Supermarkets, and coffee shops like Starbucks, which can be convenient for shopping or fueling up before or after dining.
Are there other fast food or dining options close to this McDonald's location?
Yes, Sonic Drive-In is a nearby fast food restaurant where you can find additional dining choices.
What automotive services are available near the McDonald’s on Indiana Ave?
Nearby automotive services include oil change stations like Oil Changers and repair shops such as Sancho’s Performance and Lopez Paint & Body.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website