McDonald's

3.6
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6007 Slide Rd, Lubbock, TX
79414, United States

Hours

Reviews

3.6
1,629 reviews
5 stars
662
4 stars
313
3 stars
262
2 stars
117
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and a messy dining area.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Food Quality

Feedback on food quality was mixed, with some enjoying the taste while others received cold or improperly prepared items.
  • IS
    Isaac Sanchez
    2 days ago
    1.0
    My food consistently comes out messed up. I drive further away to go to a better McDonald's so I don't have to deal with the incompetence here. My big Mac came without the meat and I couldn't get ahold of anyone to fix it. In the past I've gotten other people's meals in the drive thru and at times the wait is up to 30 minutes.
  • JF
    Jose Flores
    Nov 6, 2025
    3.0
    I've been a regular for quite awhile now, but I've noticed a new crew for the mornings to afternoons and my orders have been messed up several times that its becoming concerning.. after looking at my receipts whomever is on register isn't taking my orders correctly..
  • MM
    Md
    Nov 5, 2025
    1.0
    11/5 6:30 pm The young girl at the window with twistys and rubber bands in the front of her head was was very rude . Yes our order was suppose to be picked up at the front counter . but she was rude right when she opened the window . Maybe it’s her first job she don’t know how to greet or smile or maybe she’s having a bad day . But with that miserable attitude she needs to be in the back .
  • L8
    LbkJordyn 806
    Oct 30, 2025
    1.0
    Literally the worst McDonald’s in the entire city and I live right next to it so I can most definitely vouch, fries always undercooked, always gives the wrong drink, nuggets always cold and stale workers are horrible they will literally be on FaceTime at the window this McDonald’s HAS TO GO
  • SW
    starr woods
    Oct 7, 2025
    1.0
    Bought a sausage McMuffin and added extra bacon. The bacon cost 1.79 and this is what I got! I remember a time when I would be getting at least 2 bacon strips. This is ridiculous it doesn’t make sense that you raise the price and give me less! This is literally half a piece of bacon and I’ve paid almost 2 dollars for it!

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 6007 Slide Rd, Lubbock?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's at 6007 Slide Rd has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.