Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,776 reviews
5 stars
700
4 stars
343
3 stars
284
2 stars
129
1 star
320
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, with some praising helpful employees while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned poor food quality, including stale items, cold fries, and improperly prepared meals.
Service Speed
Customers expressed frustration with long wait times, both in the drive-thru and for curbside orders, often citing delays in receiving their food.
Cleanliness
Some reviews noted unsanitary conditions and a lack of cleanliness at the location, contributing to a negative dining experience.
- RNRussell Nelson4 days ago4.0Same everywhere u go. Food same and employees the same. I'm sure I'll be back again soon.
- DADylan AlcalaNov 8, 20251.0Horrendous service, place my order and was told to park in one of the parking bays, it took 40-45 MINUTES to get my order and it was still completely wrong would not recommend ordering here if you want quick and reliable service.
- SMshanna moodyOct 20, 20255.0Our order was right, which is a big deal😜.
- CSchase speed-henleyOct 17, 20251.0Was reminded why I dont eat fast food anymore. Fries tasted fake, burger was sloppy and dripping in sauces out the bun. Bacon tasted old and stale.
- RARobert AndersonOct 16, 20254.0Frustrating! Used the app to get a free chicken mcnuggets. I wanted to add to the order to get a small fries and coke. It wouldn't let me. I had to make 2 seperate orders. Then, the small fries and coke don't get delivered to my table. I had to hunt them down. All in all, it's not a big deal to have to find the rest of my order. Just kind of irritating that it could have been avoided if I could place 1 order.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Lubbock, TX?
McDonald's in Lubbock, TX is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through open 24/7.
What delivery services does McDonald's in Lubbock provide?
They offer delivery, same-day delivery, curbside pickup, and no-contact delivery.
Where can I order McDonald's for delivery online?
You can order delivery online through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can I expect when visiting McDonald's at 6001 W 19th St?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby fast food restaurants are close to McDonald's on W 19th St?
Nearby fast food options include Burger King and Fazoli's Italian Restaurant, offering customers alternatives for meals in the area.
Are there coffee shops near McDonald's on W 19th St?
Yes, Dutch Bros Coffee and Shipley Do-Nuts are nearby for coffee and snacks if you're looking for a different cafe experience.
What automotive services are available near this McDonald's?
Close by are Firestone Complete Auto Care, Discount Tire, and Gene Messer Ford Lincoln for automotive repairs, tires, and car parts.
How can nearby transit or landmarks help me plan a visit to McDonald's on W 19th St?
Nearby places like Wayland Plaza shopping center and Alon Gas Station can help you easily locate McDonald's and plan a convenient stop for shopping or refueling before or after your meal.