McDonald's

3.8
912 reviews
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Business Details

8011 Slide Rd, Lubbock, TX
79424, United States
(806) 794-2089
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8011 Slide Rd, Lubbock, TX
79424, United States

Hours

Reviews

3.8
912 reviews
5 stars
405
4 stars
181
3 stars
153
2 stars
53
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.

Food Quality

Food quality varied; some customers enjoyed hot and fresh meals, while others reported cold or incorrect orders.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and dining area, with some customers noting dirty conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.

Management Issues

Negative feedback regarding management behavior, particularly from specific managers, impacting overall customer experience.
  • BR
    Bruce Rhodes
    4 days ago
    1.0
    To impersonal. Food is crap.
  • TW
    Tammie White
    Nov 17, 2025
    5.0
    The lady who waited on us for Breakfast was a joy. Our Breakfast was hot & very tasty.
  • DC
    Darrin Campbell
    Oct 17, 2025
    5.0
    Wanted to give a huge shout out to an employee Veronica. We had a miss order at one of the other locations and we were directed to this location. Veronica saw the situation and handled it very well. She completed our order, even though it was not her store with no questions asked and came and checked on us several times. Again, giving a huge shout out to this employee. Oh, on another note, the food was hot and fresh!!
  • VA
    V A
    Sep 23, 2025
    5.0
    National burger 🍔 day. On this day im giving them 5 stars on everything. People its plum crazy on specials. Places get packed. McDonald's on 82nd slide my kids ordered burgers on each one of there phones. What i found amazing wasn't so much the burger it was the lady manager. She's training a crew and helping line. My order took a bit but seeing how she was working and helping train employees and showing a customer how to order on app was pretty much multitasking. If McDonald's only knew and saw her they would know that hire will make customers come back. People on social media talk about the price etc, etc. No one ever mentions the nice things they see. Now as for corporate. They hired a manager there that makes a difference.
  • SL
    Seunghak Lee
    Sep 4, 2025
    1.0
    Whoever is charge of putting the ingredients needs to get a new glasses. Cheese placement 10/10
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 11:45 PM on Fridays and Saturdays.

What are the drive-through hours at this McDonald's?

The drive-through is open daily from 5:00 AM to 11:00 PM, with extended hours until 11:45 PM on Fridays and Saturdays.