Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly and efficient staff while others reported rude behavior and slow service.
Order Accuracy
Numerous complaints about incorrect orders were noted, with customers expressing frustration over missing items and repeated mistakes.
Cleanliness
The cleanliness of the restaurant received positive feedback from some customers, while others reported dirty dining areas and unsanitary conditions.
Food Quality
Food quality varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Overall Experience
Overall, experiences were inconsistent, with some customers expressing satisfaction and loyalty, while others vowed never to return due to repeated issues.
AS
anita santiago
Nov 14, 2025
5.0
Great people work there
GR
Gloria Ramirrz
Nov 11, 2025
5.0
Family meals
DD
Dawn Dubin
Nov 11, 2025
4.0
it was a clean place, fast service, good food and friendly employees
JE
J. Escobar
Nov 1, 2025
5.0
Just grabbed a Large Coca-Cola with extra ice♡
CM
C M
Oct 14, 2025
5.0
I wanted to wash my hands before ordering. A polite young lady was cleaning the restroom immaculately! She welcomed me in to wash my hands and then opened the door for me!!! She did an amazing job and was so thoughtful as well!!
Then I ordered something to eat. The gentleman at the counter not only was polite and professional but also prepared my food fast and fresh!! I don't think I can go to another McDonald's - even if far away - across town.
What are the regular operating hours of McDonald's in Lubbock, TX?
McDonald's in Lubbock, TX is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
When is the McDonald's drive-thru open at the Lubbock location?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
Where can I place a delivery order online for McDonald's in Lubbock, TX?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Lubbock?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and has a drive-thru service.
Are there other McDonald's or fast food options near this McDonald's in Lubbock?
Yes, nearby fast food options include another McDonald's, A&W Restaurant, A&W / Long John Silver's, Long John Silver's, Wienerschnitzel, and KFC.
What nearby hotels can visitors use when dining at McDonald's on Interstate 27?
Nearby hotels include Howard Johnson and Travelodge, providing convenient accommodation options close to McDonald's.
Are there popular local attractions or event venues near McDonald's?
Yes, the Imperial Convention Center is nearby, offering event planning and venue options for visitors stopping by McDonald's.
How can nearby places like US Post Office or Kirkwood Apartments help customers visiting McDonald's?
Nearby places such as the US Post Office and Kirkwood Apartments may serve local residents or visitors who can conveniently access McDonald's for meals or snacks during their errands or stay.