Brand Certified
McDonald's
3.6(1656 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5010 Interstate 27, Lubbock, TX
79404, United States
Certified by McDonald's • Mar 01, 2026
(806) 743-5200
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,656 reviews
5 stars
654
4 stars
332
3 stars
262
2 stars
128
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and restrooms.
Positive Staff Interactions
Despite negative experiences, several customers praised specific staff members for their friendliness and helpfulness.
- JRJessie RamirezFeb 12, 20265.0Good atmosphere lots of enthusiasm. Proud American!!!
- AAaudriFeb 7, 20261.0there was a hair in my food
- KJKendra JohnsonJan 24, 20261.0WORST service, WORST food, every time we go to this particular McDonald’s we’re met with pissed off cashiers and terrible service. Our orders are NEVER correct, when we address the mistake they act like we’re an inconvenience. Won’t be returning and I highly suggest you don’t visit this location.
- DCDaniel CoronadoJan 16, 20261.0To start off very rude workers you ask for help they ignore you specific girl wearing black sweater over her McDonald’s uniform when calling them they walk away they need better management
- NRNikki RedyoungmanJan 1, 20265.0So impressed with Chris the manager!! He handled a situation ever so politely and came out on top of it! My coffee was ever so delicious thank you 🫂❤️ I absolutely recommend over and over
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Lubbock, TX?
McDonald's in Lubbock, TX is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
When is the McDonald's drive-thru open at the Lubbock location?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
Where can I place a delivery order online for McDonald's in Lubbock, TX?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Lubbock?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and has a drive-thru service.
Are there other McDonald's or fast food options near this McDonald's in Lubbock?
Yes, nearby fast food options include another McDonald's, A&W Restaurant, A&W / Long John Silver's, Long John Silver's, Wienerschnitzel, and KFC.
What nearby hotels can visitors use when dining at McDonald's on Interstate 27?
Nearby hotels include Howard Johnson and Travelodge, providing convenient accommodation options close to McDonald's.
Are there popular local attractions or event venues near McDonald's?
Yes, the Imperial Convention Center is nearby, offering event planning and venue options for visitors stopping by McDonald's.
How can nearby places like US Post Office or Kirkwood Apartments help customers visiting McDonald's?
Nearby places such as the US Post Office and Kirkwood Apartments may serve local residents or visitors who can conveniently access McDonald's for meals or snacks during their errands or stay.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website