Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,818 reviews
5 stars
836
4 stars
385
3 stars
305
2 stars
99
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback on food quality was mixed, with some praising fresh fries and good burgers, while others complained about cold or greasy food.
Cleanliness
The location was noted for being clean, but some customers experienced unprofessional behavior from staff.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and quick service.
- RRRev6 days ago5.0Outstanding service yesterday! Professional-quick and efficient-restrooms and lobby spotless! We will definitely be coming back to this location on a regular basis!!!! Keep up the good work!
- XXXDec 3, 20251.0Waited over an hour, only to be missing 1/3 of my order. Employees were arguing too much to care. When I brought the mistake to their attention, it was as if I made the mistake. Love McDonald’s, will not return to this location.
- DFDerick FremgenDec 3, 20252.0The food was dripping grease I had to wait 5 mins at the front just to get a napkin. I could see the people in the back talking and on there phones I said hello I whistled they ignored me. I won't be back. 4th and slide is much better
- CLCheryl LeonardNov 29, 20253.0Ordered on the app and was told food would not br ready until I got there and I wanted drive thru pick up. For some reason the app put me on dine in pick up, food was cold and nasty like it was sitting there for awhile and when I went through drive up to get my order instead of just acknowledging the app mistake and handing my order through the window I had to go in and get it. The price is ok for the place. Not an impressive store it's hard to access from all angles. It was clean
- RGRaymond GuruleNov 23, 20254.0What I like about McDonald's is the McDonald's app you can earn points and get great deals on free food. The rewards and point system is easy to use and fun. The service is always friendly and good atmosphere every time I go in to grab a bite to eat.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5201 4th St, Lubbock, TX?
McDonald's at 5201 4th St in Lubbock, TX operates daily from 4:00 AM to 2:45 AM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 4:00 AM to 2:45 AM.
What delivery services does McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment options are accepted at McDonald's on 4th St in Lubbock?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and drive-thru services?
Yes, this McDonald's offers drive-thru service and free WiFi for customers.
Which nearby restaurants can I visit around McDonald's at 5201 4th St?
Nearby restaurants include Starbucks for coffee, Jack in the Box for fast food, Papa John's Pizza, and I Love Pho for Vietnamese cuisine.
Are there nearby mobile phone stores near this McDonald's?
Yes, Boost Mobile and Metro by T-Mobile are nearby retail mobile phone stores you can visit close to McDonald's.
What wellness or spa services are available near McDonald's at 5201 4th St?
Foot Heaven Spa offers massage therapy and wellness services nearby, along with beauty salons like CA Nails and tanning salons such as Palm Beach Tan and Super Tan.
Are there convenient services close to McDonald's like pharmacies or ATMs?
Nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, The Exchange Network ATMs, and Coinme currency exchange facilities.