McDonald's

3.9
1814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5201 4th St, Lubbock, TX
79416, United States

Hours

Reviews

3.9
1,814 reviews
5 stars
836
4 stars
383
3 stars
304
2 stars
98
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews about customer service, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly in the drive-thru, leading to frustration.

Food Quality

While some customers enjoyed the food and found it fresh, others reported receiving cold or improperly prepared items.

Atmosphere

The location is noted for its cleanliness and friendly atmosphere, although some reviews mention disruptive behavior from young people outside.

Speed of Service

The drive-thru is generally praised for its quick service, although there are complaints about long wait times during busy hours.
  • RG
    Raymond Gurule
    1 day ago
    4.0
    What I like about McDonald's is the McDonald's app you can earn points and get great deals on free food. The rewards and point system is easy to use and fun. The service is always friendly and good atmosphere every time I go in to grab a bite to eat.
  • AR
    Amanda Romero
    Nov 1, 2025
    1.0
    The food was cold, and had 5 drinks brought out without a drink carrier and then the members that brought this all out to me looked at each other like uh what do we do. Had no pickles or onions on my quarter pounder or double quarter pounder. This is the worst I've gotten from McDonald's.
  • CR
    Cody Romero
    Nov 1, 2025
    1.0
    Ordered five drinks no drink carrier got out burgers no pickles no onions service sucks and this is probably the worst Burger I've ever had
  • DC
    Danial Courtney
    Oct 6, 2025
    1.0
    They love to close the lobby early. And when you do make it in, they're hanging out with their friends
  • JF
    Juan Florez
    Sep 24, 2025
    2.0
    I always stop at this one because it is closest to me on the way anywhere. I ordered a hot and spicy mcchicken and 2 spicy wraps. Instead i got a mcrispy deluxe and a mcchicken. Did not have time to go back and correct the order. Seriously just double check the orders and read it back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5201 4th St, Lubbock, TX?

McDonald's at 5201 4th St in Lubbock, TX operates daily from 4:00 AM to 2:45 AM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open every day from 4:00 AM to 2:45 AM.