Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
965 reviews
5 stars
360
4 stars
179
3 stars
171
2 stars
86
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items and overall freshness.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unpleasant odors.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
- JJJarrod JeffersDec 31, 20252.0Staff was half asleep and lights were of in drive even though they were supposed to be open.
- IGIsrael GarciaDec 22, 20251.0The workers here never greet or give any type of customer service. Hate this location.
- CCCharlieNov 24, 20251.0They legit gave my DoorDash order to some random person bruh
- LLlupNov 24, 20254.0Ice cream was working!
- JSJack StagnerOct 14, 20255.0Bought 2 individual hamburgers, one of my favorite snacks. Mmmmmm good.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4220 98th Street, Lubbock, TX?
McDonald's at 4220 98th Street is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app I can use to order from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Market Street supermarket, Panera Bread cafe and bakery, Starbucks coffee shop, and Nick's Sports Grill and Lounge.
Are there nearby gas stations where I can refuel when visiting McDonald's?
Yes, nearby gas stations include United Express, Phillips 66 Gas, and Phillips 66 convenience store.
Where can I get personal or professional services near McDonald's?
Nearby professional services include Anderson's Cleaners for dry cleaning and laundry, Lubbock Dental Assistant School, Lakeridge Dental, and insurance agencies like Farmers Insurance and Dakota Folsom Insurance Agency.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, this location offers free WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.