Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food freshness, including cold fries and old-tasting items.
Service Attitude
Many reviews highlighted rude and unhelpful staff, with several customers experiencing negative interactions.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Cleanliness
Some customers mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good service at times.
SC
Shelby Curry
Oct 15, 2025
5.0
Food is always good fresh and delicious
JS
Jack Stagner
Oct 14, 2025
5.0
Bought 2 individual hamburgers, one of my favorite snacks. Mmmmmm good.
CR
Cindy Robinson
Sep 23, 2025
2.0
Waited 10 minutes after placing order I. The drive through for one Big Mac and an order of fries.
BC
Bri Collins
Sep 21, 2025
1.0
The employees aren't very friendly. They aren't welcoming and hardly even speak to you. One time they missed a few things on my order and didn't say sorry or nothing.
CS
Citizen Spotlight
Jul 30, 2025
2.0
I would avoid this place if your looking for a decent reliable place to get food.
If your looking for some kind of bad adventure, then I can recommend this place.
What are the regular operating hours for McDonald's at 4220 98th Street, Lubbock, TX?
McDonald's at 4220 98th Street is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app I can use to order from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Market Street supermarket, Panera Bread cafe and bakery, Starbucks coffee shop, and Nick's Sports Grill and Lounge.
Are there nearby gas stations where I can refuel when visiting McDonald's?
Yes, nearby gas stations include United Express, Phillips 66 Gas, and Phillips 66 convenience store.
Where can I get personal or professional services near McDonald's?
Nearby professional services include Anderson's Cleaners for dry cleaning and laundry, Lubbock Dental Assistant School, Lakeridge Dental, and insurance agencies like Farmers Insurance and Dakota Folsom Insurance Agency.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, this location offers free WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.