Brand Certified
McDonald's
3.5(967 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4220 98th Street, Lubbock, TX
79423, United States
Certified by McDonald's • Mar 01, 2026
(806) 698-6734
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
967 reviews
5 stars
361
4 stars
179
3 stars
171
2 stars
86
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of basic courtesy.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and confusion at the drive-thru.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items and overall dissatisfaction with freshness.
Wait Times
Many customers experienced long wait times, both in the drive-thru and for in-store orders, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food quality on occasion.
- DRDillon Robertson3 days ago5.0Ollyn was informational when we showed up about the special for the menu. Me and my brother are in a tight finance position and this small gesture was helpful. He is a bro.
- 3Z3 T Digital Designs ZXFeb 14, 20261.0Idk what mcdonalds shes at in Lubbock but maybe the right people will get it!!!! Im about to post screenshots of a managers tiktok. She's belittling customers and saying she doesnt care people park to wait because she doesn't want to get her butt chewed out. I understand slow days BUT not every single day. It's fast food for a reason. People have a right to get upset waiting over 30 minutes for a happy meal....it wasnt me it happened to but how disgusting a manager cant handle a small complaint that she has to make a tiktok about it!!!! Do better McDonalds with your manager!!!!
- GCGina CasiasFeb 12, 20261.0Always very rude employees for no reason. Will not even fix a simple drink order through the drive through, because they misheard and rang up the wrong one. No difference in price. They just did not want to get up from their chair at the window. And replied back with an attitude, even when when i tried to be nice take the blame. And no everytime did go they are never busy. Save yourself the trouble and detour to another.
- NPNicholas PerezFeb 7, 20265.0Best McDonald’s in Lubbock for sure.
- JJJarrod JeffersDec 31, 20252.0Staff was half asleep and lights were of in drive even though they were supposed to be open.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4220 98th Street, Lubbock, TX?
McDonald's at 4220 98th Street is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app I can use to order from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Market Street supermarket, Panera Bread cafe and bakery, Starbucks coffee shop, and Nick's Sports Grill and Lounge.
Are there nearby gas stations where I can refuel when visiting McDonald's?
Yes, nearby gas stations include United Express, Phillips 66 Gas, and Phillips 66 convenience store.
Where can I get personal or professional services near McDonald's?
Nearby professional services include Anderson's Cleaners for dry cleaning and laundry, Lubbock Dental Assistant School, Lakeridge Dental, and insurance agencies like Farmers Insurance and Dakota Folsom Insurance Agency.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, this location offers free WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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