McDonald's

3.5
2023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2339 19th St, Lubbock, TX
79401, United States

Hours

Reviews

3.5
2,023 reviews
5 stars
804
4 stars
397
3 stars
302
2 stars
139
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of poor customer service and long wait times.

Food Quality

Several reviews mentioned issues with food temperature and incorrect orders, including cold items and improperly cooked food.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and inappropriate employee behavior.

Positive Staff

Despite negative experiences, some customers highlighted individual employees who provided excellent service and created a positive atmosphere.
  • ST
    samuel taylor
    1 day ago
    5.0
    Great Staff ! Thanks !!!
  • EE
    EFX-ZEROシ
    Dec 30, 2025
    1.0
    What is this they gave me a Mcchicken with nothing on it
  • TH
    terry harvey
    Dec 20, 2025
    1.0
    Order crib dinner was thrown together very little sauce no pickles and cold bread was. Un ate able as it was old and hard, very disappointed won't be back
  • JJ
    Jeff
    Dec 4, 2025
    5.0
    You know I like my MCD'S, I've been looking for two years to get me the Grinch Happy Meal. Low and behold they finally made it to Lubbock Texas! Okay here we go...this is a two parter. Last year I went to three states to get these Grinch socks, no go. This year I only had to drive 110 miles to get them. Plus my brother scored me two more pairs in Dallas...bam! Second part, talked my wife into getting a Grinch Happy Meal, too(this is how I got my second pair of socks). More important than the socks is after 30 years of marriage I find out she never had a Big Mac. So sad that long without a Big Mac. P.S. she got halfway through her Big Mac and noticed the second hamburger patty...lol P.P.S. by the way socks fit good look great. Bon Appetit.
  • YA
    younes amin
    Nov 25, 2025
    1.0
    I came inside the McDonald’s to pick up a delivery order and no one even acknowledged me. The restaurant wasn’t busy at all, but the employees acted like I wasn’t there. I waited for nothing. Really disappointing service

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2339 19th St, Lubbock, TX?

McDonald's is open daily from 4:30 AM to 2:45 AM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 2339 19th St offers drive-thru service daily from 4:30 AM to 2:45 AM.