Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,168 reviews
5 stars
844
4 stars
389
3 stars
376
2 stars
175
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a lack of efficient service and management.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrect items, leading to dissatisfaction among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, suggesting that there are positive interactions amidst the overall poor service.
- AAAshley AguilarDec 24, 20251.0Absolute GARBAGE of a McDonald’s!! Was in line for forever and an associate puts a cone to cut the line off without telling anyone so people continued to wait not knowing what was going on! My poor son kept asking when he would get his happy meal and ended up falling asleep before we DIDNT get to order. Absolutely ridiculous
- RSReyes SantanaDec 21, 20251.0Long wait time nobody helping the manager. There is no team work
- DRDefined RebelDec 19, 20251.0Ordered fresh fries and the fries I received were hot but unbelievably stale and tough. My best guess is that they re-fried old fries since they weren’t even crispy like if they were just fried too long. Wont be coming back. It was with their night crew 12/19/25
- ZZZacharyDec 12, 20255.0They actually stay open for burgers and fries food past 3:30am unlike every single 24 hour McDonald’s here in Lubbock. Always get attitude from other McDonald’s, but not this one at this time of night.
- JQJarrod QuallsDec 3, 20251.0Ordered a Big Mac combo and a quarter pounder with cheese. The drink came with no straw, the Big Mac didn't have anything but cheese on it. It was completely dry and the quarter pounder with cheese was undercooked with pink meat. Complete disaster. Nothing was right except for the french fries. The rest of it went into the trash. How do you screw up an entire order where everything is wrong? Pitiful!
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 2433 S Loop 289, Lubbock, TX?
McDonald's at this location is open 24 hours a day, seven days a week.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's drive-thru is open 24/7, every day of the week.
What delivery options does this McDonald's offer?
This McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery options.
How can I order McDonald's food online from the Lubbock location?
You can order online via McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald’s app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 2433 S Loop 289, Lubbock, TX 79423, United States.
Does McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
What nearby places can I visit before or after eating at McDonald's on S Loop 289?
Nearby you can visit Wellness Today gym for a workout, or the Poka Lambro Plaza shopping center for some shopping.
Are there automotive and motorcycle services near this McDonald's location?
Yes, nearby services include Lone Star Baggers for motorcycle and car repairs, Twisted Cycles of Lubbock motorcycle dealer, and Dent Kings Auto Hail Repair.
What local entertainment or relaxation spots are near McDonald's at 2433 S Loop 289?
You can visit Fast Eddie's pool and bar or relax at R&C Nails and Spa or Relaxinghouse massage and spa near McDonald's.