Brand Certified
McDonald's
3.5(2183 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2433 S Loop 289, Lubbock, TX
79423, United States
Certified by McDonald's • Mar 01, 2026
(806) 745-7678
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,183 reviews
5 stars
851
4 stars
391
3 stars
376
2 stars
177
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and stale food.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions, particularly in the bathrooms.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others noted rude or indifferent behavior.
- TSTony StephenFeb 26, 20261.0At 11:25 pm 02/25/26 I am an Uber driver. After getting no service at the front and going to the drive through then being directed back to the front I was approached buy a frustrated manager. A Mr David. He frustratingly told me that he has asked for the button not to be multiple times, I relayed to him that I had not been asked such, being unfamiliar with the button and mentioned I had not seen a sign of any sort. The frustrated manager Mr David then fully refused me service. Is frustration has taken an order from me
- MMMiguel MartinezFeb 24, 20265.0Jose helped me out with multiple orders! Really great hospitality and fast service!
- WJwynette jonesFeb 23, 20262.0No one I tried to communicate with inside the store could not speak English clear enough to understand. They was not able to take the order correctly. Because of their lake of attention for the customer. The cashier had no clue and didn't care. The food was cold you can tell it was nit taken out in time to heat as should.
- HHHollyFeb 12, 20261.0Terrible every single time I go which is not often. I sat at the speaker in silence for almost 10 minutes so I just pulled up to tell them my mobile order. Gave me Coca cola instead of Dr. Pepper and put BBQ sauce in my bag instead of ranch
- HNHuan NguyenFeb 6, 20261.0They remodeled and took away the soda station where you get your drinks and get refills. I walked in and walked right out since they don’t have the free refill and went to Wendy’s. Cheap owner trying to make more money by taking away free refill.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 2433 S Loop 289, Lubbock, TX?
McDonald's at this location is open 24 hours a day, seven days a week.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's drive-thru is open 24/7, every day of the week.
What delivery options does this McDonald's offer?
This McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery options.
How can I order McDonald's food online from the Lubbock location?
You can order online via McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald’s app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 2433 S Loop 289, Lubbock, TX 79423, United States.
Does McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
What nearby places can I visit before or after eating at McDonald's on S Loop 289?
Nearby you can visit Wellness Today gym for a workout, or the Poka Lambro Plaza shopping center for some shopping.
Are there automotive and motorcycle services near this McDonald's location?
Yes, nearby services include Lone Star Baggers for motorcycle and car repairs, Twisted Cycles of Lubbock motorcycle dealer, and Dent Kings Auto Hail Repair.
What local entertainment or relaxation spots are near McDonald's at 2433 S Loop 289?
You can visit Fast Eddie's pool and bar or relax at R&C Nails and Spa or Relaxinghouse massage and spa near McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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