McDonald's

3.6
1901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1910 50th St, Lubbock, TX
79412, United States

Hours

Reviews

3.6
1,901 reviews
5 stars
792
4 stars
353
3 stars
294
2 stars
120
1 star
342

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong charges.

Customer Service

Feedback indicates a mix of experiences, with many customers noting rude staff and poor service, while some praised friendly employees.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, though some customers enjoyed their meals.

Wait Times

Customers frequently expressed frustration with long wait times, both in the drive-thru and inside the restaurant.

Cleanliness

Some patrons appreciated the cleanliness of the location, while others raised concerns about unsanitary conditions.
  • RF
    Rick Franks
    1 day ago
    3.0
    It was the only place I could find while traveling. McDonald's is always the same ole fast food
  • AR
    Alexander Rodriguez
    Nov 14, 2025
    5.0
    All ladies super nice fast hot super friendly got everything we needed no problems
  • JZ
    Jay Zarazua
    Nov 11, 2025
    2.0
    Walked in to place order, very chaotic. 3 friends, customers talking to one of the workers while 2 Uber waiting for their pick-up and none asked assisted me after waiting exactly 6 minutes decided to go somewhere else. No such thing as fast food or customer service. This store has gone down in both areas.
  • MG
    M. G.
    Oct 31, 2025
    3.0
    Come on McDonald’s , my pancakes clearly looked like they were dropped on the floor and picked up and put in the tray. Is this how you serve people … the pancakes had some type of grains on it ( must be from the floor) it’s not right the employees clearly should have seen it — GROSS DID NOT Eat BEWARE people CheCk your food
  • LB
    Laci Bram
    Oct 24, 2025
    1.0
    Everyone on their phones, rude when asked any type of question at all. Ordered at night around 9:30-10:30 pm. Completely disrespectful and forgot two items on my order that only had three things. When asked if everything was in the bag the female worker rudely responded with an attitude, it was a doordash so they werent able to check. It was missing almost the entire order and both doordashers did let me know the horrible conditions with the store as i had to RE-ORDER due to them forgetting most of my order. Doordash did a good job handling the situation.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1910 50th St, Lubbock?

McDonald's is open from 5:00 AM to 11:45 PM Monday to Wednesday and Sunday, and from 5:00 AM to 12:45 AM Thursday to Saturday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1910 50th St has a drive-thru open from 5:00 AM till 11:45 PM Monday through Wednesday and Sunday, and until 12:45 AM Thursday through Saturday.